Proactive Services Market Revenue to outshine USD 12541.13 MN By 2027
Posted On May 11, 2021
The Global Proactive Services Market revenue is anticipated to grow to around USD 12541.13 MN by 2027 with a CAGR of 20% during the year 2021-2027 as per the report published by Value Market Research. Organizations trying to prove their trustworthiness and increase customer loyalty in this highly competitive environment will be the primary stimulant for the proactive services market. The advent of chatbots, powered by artificial intelligence (AI), natural language processing, and live operators, will significantly benefit the growth of this market. This market will continue to witness steady growth as the adoption of proactive services can increase customer confidence, reduce costs, and save time. Many organizations worldwide are shifting from a reactive to a proactive approach as these services help turn customers into brand advocates, hence a potent marketing tool. The extra thought and effort needed to build a system consisting of proactive services will restrain the market's growth.
Proactive services are processes and techniques adopted by an organization to protect customers against problems and motivate repeat or higher-volume purchases. It includes follow-up and follow-through after a sale. Follow-up service ensures a positive customer experience and can aid in resolving uncommunicated issues. Follow-through involves delivering committed service like installing new technology products and training customers to use the sold product. Recommending additional accessories or products to a customer is considered a proactive service. Few ways to include a proactive approach are sending out surveys, email newsletters, offering loyalty programs, and automating the schedule in routine maintenance.
The elaborate study "Global Proactive Services Market Report By Technology (Analytics, Artificial Intelligence, Others), By Service (Design & Consulting, Managed Services, Technical Support), By Enterprise Size (Large Enterprise, Small & Medium Enterprise), By Application (Cloud Management, Customer Experience Management, Data Center Management, End-Point Management, Network Management, Others), By End-Use (BFSI, Government, Healthcare, Manufacturing, Media & Communications, Retail, Others) And By Regions - Industry Trends, Size, Share, Growth, Estimation And Forecast, 2021-2027" poses a refreshing view of the market taking into consideration all the aspects affecting the market.
On the basis of technology the market is segmented into Analytics, Artificial Intelligence, Others. By service the proactive services market is categorised as Design & Consulting, Managed Services, Technical Support. By enterprise size the proactive services market is categorised as Large Enterprise, Small & Medium Enterprise. Based on application the proactive services market is segmented as Cloud Management, Customer Experience Management, Data Center Management, End-point Management, Network Management, Others. By end-use the proactive services market is categorised as BFSI, Government, Healthcare, Manufacturing, Media & Communications, Retail, Others. The report covers North America (North America, United State and Rest of North America), Europe (United Kingdom, France , Germany, Rest of Europe), Asia Pacific (China, Japan, India, Rest of Asia Pacific), Latin America (Brazil, Rest of Latin America) and Middle East & Africa. The data tables in these chapters give the market estimates on the basis of all the segments.
The Report Segments Global Proactive Services Market -
- Artificial Intelligence
- Design & Consulting
- Managed Services
- Technical Support
By Enterprise Size
- Large Enterprise
- Small & Medium Enterprise
- Cloud Management
- Customer Experience Management
- Data Center Management
- End-point Management
- Network Management
- Media & Communications
- North America
- the Asia Pacific
- Latin America
- The Middle East and Africa
Players Profiled In the Report:
Microsoft Corporation, Fortinet, Inc., Symantec Corporation, Avaya Inc., Hewlett Packard Enterprise Company, IBM Corporation, Juniper Network, Inc., DXC Technology Company, Huawei Technologies Co., Ltd., Cisco Systems, Inc.
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