Market Research Report

Global Salesforce Services Market Report By Deployment Model (Cloud, On-Premises), By Application (Planning (Advisory, Change Management), Execution (Integration, Application Upgradation, Custom Application Development, Testing), System Management (Monitoring, Upgradation, Governance, Helpdesk, Training), Application (Sales, Marketing, Commerce Cloud, Analytics), Industry (Banking, Financial Services, & Insurance(BFSI) Manufacturing, Retail & E-Commerce, Government, Healthcare, IT & Telecom)) And By Regions - Industry Trends, Size, Share, Growth, Estimation and Forecast, 2021-2028

ID:VMR11217982
April 2022
Report Formats: Report Formats
The global demand for Salesforce Services Market is presumed to reach the market size of nearly USD XX MN by 2028 from USD XX MN in 2021 with a CAGR of XX% under the study period 2022 - 2028.

Salesforce services are coupled with AI capabilities, allowing users to create custom-AI platforms to forecast business outcomes, such as the lifetime value of a service, to train and deploy bots tailored to the company's CRM suite. The use of salesforce services in the banking industry has risen dramatically. A trained team is needed to develop, design, execute, and administer salesforce services. Salesforce services have changed the way people interact with each other and are widely employed in the financial services business. BFSI services benefit insurance agents and bankers by providing a complete 360-degree view of consumer data such as accounts and service inquiries, allowing them to improve services and make educated decisions. Through customer-centric models, Salesforce's offerings assist bankers in engaging with clients, providing excellent customer service, and achieving financial goals. As a result of these benefits, financial institutions increasingly employ salesforce services to better their business processes. Salesforce service providers are offering end-to-end support to end-users. Salesforce services are customized to meet the needs of individual customers. 

Market Dynamics

Due to strong demand across industries, the global salesforce services market is predicted to make rapid leaps along its growth trajectory during the research period. Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS), which are all supporting technical evolutions in the worldwide salesforce services market, are increasingly displacing on-premise solutions (IaaS). Among the many salesforce services are the Internet of Things (IoT), mobile, artificial intelligence solutions, and mobile. These factors are expected to enhance the worldwide salesforce services market during the forecast period. The many implementations of salesforce services across many enterprises are likely to fuel the global salesforce services industry. One of the critical challenges for market expansion is a lack of highly skilled labor for advanced salesforce services. To maximize earnings, salesforce service providers have focused on creating a one-of-a-kind experience. The increased adoption of salesforce services in the banking, financial services, and insurance (BFSI) sector will likely help the global salesforce services market.

The research report covers Porter’s Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry’s structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of salesforce services. The growth and trends of salesforce services industry provide a holistic approach to this study. 

Market Segmentation

This section of the salesforce services market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities. 

By Deployment Model
  • Cloud
  • On-Premises

By Application
  • Planning (Advisory, Change Management)
  • Execution (Integration, Application Upgradation, Custom Application Development, Testing)
  • System Management (Monitoring, Upgradation, Governance, Helpdesk, Training)
  • Application (Sales, Marketing, Commerce Cloud, Analytics)
  • Industry (Banking, Financial Services, & Insurance(Bfsi) Manufacturing, Retail & E-Commerce, Government, Healthcare, It & Telecom)

Regional Analysis

This section covers the regional outlook, which accentuates current and future demand for the Salesforce Services market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

Global Salesforce Services Market Share by Region (Representative Graph)

Global Salesforce Services Market Share
The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the salesforce services market include Accenture PLC, Salesforce.com Inc., Deloitte Touche Tohmatsu Limited, DXC Technology Company, NTT DATA Corporation, Tech Mahindra Limited. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

METHODOLOGY:

This market research report has been produced by gathering information based on primary and secondary research. Secondary research has been done using various sources, including (but not limited to) Company Websites, Paid Data Sources, Technical Journals, Financial Reports, SEC Filings, and other different industry publications. Additionally, our team conducts extensive primary research with key industry participants to gather first-hand data. The data is then analyzed and validated by industry experts.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

Frequently Asked Questions (FAQs) about this Report

1 . PREFACE
       1.1. Report Description
           1.1.1. Objective
           1.1.2. Target Audience
           1.1.3. Unique Selling Proposition (USP) & offerings
       1.2. Research Scope
       1.3. Research Methodology
           1.3.1. Market Research Process
           1.3.2. Market Research Methodology
 
2 . EXECUTIVE SUMMARY
       2.1. Highlights of Market
       2.2. Global Market Snapshot
 
3 . SALESFORCE SERVICES – INDUSTRY ANALYSIS
       3.1. Introduction - Market Dynamics
       3.2. Market Drivers
       3.3. Market Restraints
       3.4. Opportunities
       3.5. Industry Trends
       3.6. Porter’s Five Force Analysis
       3.7. Market Attractiveness Analysis
           3.7.1 Market Attractiveness Analysis By Deployment Model
           3.7.2 Market Attractiveness Analysis By Application
           3.7.3 Market Attractiveness Analysis By Region
 
4 . VALUE CHAIN ANALYSIS
       4.1. Value Chain Analysis
       4.2. Raw Material Analysis
           4.2.1. List of Raw Materials
           4.2.2. Raw Material Manufactures List
           4.2.3. Price Trend of Key Raw Materials
       4.3. List of Potential Buyers
       4.4. Marketing Channel
           4.4.1. Direct Marketing
           4.4.2. Indirect Marketing
           4.4.3. Marketing Channel Development Trend
 
5 . IMPACT ANALYSIS OF COVID-19 OUTBREAK
       5.1. Impact Analysis of Covid-19 Outbreak
           5.1.1. Direct Impact on Production
           5.1.2. Supply Chain and Market Disruption
           5.1.3. Financial Impact on Firms and Financial Markets
       5.2. COVID-19 Impact Analysis by Production, Import, Export and Demand
       5.3. Market: Pre V/S Post COVID-19
       5.4. Estimated Impact of the Coronavirus (COVID-19) Epidemic 
       5.5. COVID-19: Micro and Macro Factor Analysis
 
6 . GLOBAL SALESFORCE SERVICES MARKET ANALYSIS BY DEPLOYMENT MODEL
       6.1 Overview by Deployment Model
       6.2 Historical and Forecast Data
       6.3 Analysis by Deployment Model
       6.4 Cloud Historic and Forecast Sales by Regions
       6.5 On-Premises Historic and Forecast Sales by Regions
 
7 . GLOBAL SALESFORCE SERVICES MARKET ANALYSIS BY APPLICATION
       7.1 Overview by Application
       7.2 Historical and Forecast Data
       7.3 Analysis by Application
       7.4 Planning (Advisory, Change Management) Historic and Forecast Sales by Regions
       7.5 Execution (Integration, Application Upgradation, Custom Application Development, Testing) Historic and Forecast Sales by Regions
       7.6 System Management (Monitoring, Upgradation, Governance, Helpdesk, Training) Historic and Forecast Sales by Regions
       7.7 Application (Sales, Marketing, Commerce Cloud, Analytics) Historic and Forecast Sales by Regions
       7.8 Industry (Banking, Financial Services, & Insurance(BFSI) Manufacturing, Retail & E-Commerce, Government, Healthcare, IT &    Telecom) Historic and Forecast Sales by Regions
 
8 . GLOBAL SALESFORCE SERVICES MARKET ANALYSIS BY GEOGRAPHY
       8.1. Regional Outlook
       8.2. Introduction
       8.3. North America Sales Analysis
           8.3.1. Overview, Historic and Forecast Sales Analysis
           8.3.2. North America By Segment Sales Analysis
           8.3.3. North America By Country Sales Analysis
           8.3.4. United State Sales Analysis
           8.3.5. Canada Sales Analysis
           8.3.6. Mexico Sales Analysis
       8.4. Europe Sales Analysis
           8.4.1. Overview, Historic and Forecast Sales Analysis
           8.4.2. Europe by Segment Sales Analysis
           8.4.3. Europe by Country Sales Analysis
           8.4.4. United Kingdom Sales Analysis
           8.4.5. France Sales Analysis
           8.4.6. Germany Sales Analysis
           8.4.7. Italy Sales Analysis
           8.4.8. Russia Sales Analysis
           8.4.9. Rest Of Europe Sales Analysis
       8.5. Asia Pacific Sales Analysis
           8.5.1. Overview, Historic and Forecast Sales Analysis
           8.5.2. Asia Pacific by Segment Sales Analysis
           8.5.3. Asia Pacific by Country Sales Analysis
           8.5.4. China Sales Analysis
           8.5.5. India Sales Analysis
           8.5.6. Japan Sales Analysis
           8.5.7. South Korea Sales Analysis
           8.5.8. Australia Sales Analysis
           8.5.9. Rest Of Asia Pacific Sales Analysis
       8.6. Latin America Sales Analysis
           8.6.1. Overview, Historic and Forecast Sales Analysis
           8.6.2. Latin America by Segment Sales Analysis
           8.6.3. Latin America by Country Sales Analysis
           8.6.4. Brazil Sales Analysis
           8.6.5. Argentina Sales Analysis
           8.6.6. Peru Sales Analysis
           8.6.7. Chile Sales Analysis
           8.6.8. Rest of Latin America Sales Analysis
       8.7. Middle East & Africa Sales Analysis
           8.7.1. Overview, Historic and Forecast Sales Analysis
           8.7.2. Middle East & Africa by Segment Sales Analysis
           8.7.3. Middle East & Africa by Country Sales Analysis
           8.7.4. Saudi Arabia Sales Analysis
           8.7.5. UAE Sales Analysis
           8.7.6. Israel Sales Analysis
           8.7.7. South Africa Sales Analysis
           8.7.8. Rest Of Middle East And Africa Sales Analysis
 
9 . COMPETITIVE LANDSCAPE OF THE SALESFORCE SERVICES COMPANIES
       9.1. Salesforce Services Market Competition
       9.2. Partnership/Collaboration/Agreement
       9.3. Merger And Acquisitions
       9.4. New Product Launch
       9.5. Other Developments
 
10 . COMPANY PROFILES OF SALESFORCE SERVICES INDUSTRY
       10.1. Top Companies Market Share Analysis
       10.2. Market Concentration Rate
       10.3. Accenture PLC
           10.3.1. Company Overview
           10.3.2. Company Revenue
           10.3.3. Products
           10.3.4. Recent Developments
       10.4. Salesforce.com Inc.
           10.4.1. Company Overview
           10.4.2. Company Revenue
           10.4.3. Products
           10.4.4. Recent Developments
       10.5. Deloitte Touche Tohmatsu Limited
           10.5.1. Company Overview
           10.5.2. Company Revenue
           10.5.3. Products
           10.5.4. Recent Developments
       10.6. DXC Technology Company
           10.6.1. Company Overview
           10.6.2. Company Revenue
           10.6.3. Products
           10.6.4. Recent Developments
       10.7. NTT DATA Corporation
           10.7.1. Company Overview
           10.7.2. Company Revenue
           10.7.3. Products
           10.7.4. Recent Developments
       10.8. Tech Mahindra Limited
           10.8.1. Company Overview
           10.8.2. Company Revenue
           10.8.3. Products
           10.8.4. Recent Developments
 
 *Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies
 
 LIST OF TABLES
 

  •  Market Snapshot
  •  Drivers : Impact Analysis
  •  Restraints : Impact Analysis
  •  List of Raw Material
  •  List of Raw Material Manufactures
  •  List of Potential Buyers
  •  COVID-19 Impact Analysis by Production, Import, Export and Demand
  •  Pre V/S Post COVID-19
  •  Estimated Impact Of The Coronavirus (Covid-19) Epidemic
  •  COVID-19: Micro and Macro Factor Analysis
  •  Analysis by Deployment Model (USD MN)
  •  Cloud Market Sales by Geography (USD MN)
  •  On-Premises Market Sales by Geography (USD MN)
  •  Analysis Market by Application (USD MN)
  •  Planning (Advisory, Change Management) Market Sales by Geography (USD MN)
  •  Execution (Integration, Application Upgradation, Custom Application Development, Testing) Market Sales by Geography (USD MN)
  •  System Management (Monitoring, Upgradation, Governance, Helpdesk, Training) Market Sales by Geography (USD MN)
  •  Application (Sales, Marketing, Commerce Cloud, Analytics) Market Sales by Geography (USD MN)
  •  Industry (Banking, Financial Services, & Insurance(BFSI) Manufacturing, Retail & E-Commerce, Government, Healthcare, IT & Telecom) Market Sales by Geography (USD MN)
  •  Global Salesforce Services Market Sales by Geography (USD MN)
  •  North America Market Analysis (USD MN)
  •  United State Market Analysis (USD MN)
  •  Canada Market Analysis (USD MN)
  •  Mexico Market Analysis (USD MN)
  •  Europe Market Analysis (USD MN)
  •  Europe Market Estimate by Country (USD MN)
  •  United Kingdom Market Analysis (USD MN)
  •  France Market Analysis (USD MN)
  •  Germany Market Analysis (USD MN)
  •  Italy Market Analysis (USD MN)
  •  Russia Market Analysis (USD MN)
  •  Spain Market Analysis (USD MN)
  •  Rest of Europe Market Analysis (USD MN)
  •  Asia Pacific Market Analysis (USD MN)
  •  China Market Analysis (USD MN)
  •  Japan Market Analysis (USD MN)
  •  India Market Analysis (USD MN)
  •  South Korea Market Analysis (USD MN)
  •  Australia Market Analysis (USD MN)
  •  Rest of Asia Pacific Market Analysis (USD MN)
  •  Latin America Market Analysis (USD MN)
  •  Brazil Market Analysis (USD MN)
  •  Argentina Market Analysis (USD MN)
  •  Peru Market Analysis (USD MN)
  •  Chile Market Analysis (USD MN)
  •  Rest of Latin America Market Analysis (USD MN)
  •  Middle East & Africa Market Analysis (USD MN)
  •  Saudi Arabia Market Analysis (USD MN)
  •  UAE Market Analysis (USD MN)
  •  Israel Market Analysis (USD MN)
  •  South Africa Market Analysis (USD MN)
  •  Rest of Middle East and Africa Market Analysis (USD MN)
  •  Partnership/Collaboration/Agreement
  •  Mergers And Acquisition
 
 LIST OF FIGURES
 
  •  Research Scope of Salesforce Services Report
  •  Market Research Process
  •  Market Research Methodology
  •  Global Salesforce Services Market Size, by Region (USD MN)
  •  Porters Five Forces Analysis
  •  Market Attractiveness Analysis by Deployment Model
  •  Market Attractiveness Analysis by Application
  •  Market Attractiveness Analysis by Region
  •  Value Chain Analysis
  •  Global Market Analysis by Deployment Model (USD MN)
  •  Cloud Market Sales by Geography (USD MN)
  •  On-Premises Market Sales by Geography (USD MN)
  •  Global Market Analysis by Application (USD MN)
  •  Planning (Advisory, Change Management) Market Sales by Geography (USD MN)
  •  Execution (Integration, Application Upgradation, Custom Application Development, Testing) Market Sales by Geography (USD        MN)
  •  System Management (Monitoring, Upgradation, Governance, Helpdesk, Training) Market Sales by Geography (USD MN)
  •  Application (Sales, Marketing, Commerce Cloud, Analytics) Market Sales by Geography (USD MN)
  •  Industry (Banking, Financial Services, & Insurance(BFSI) Manufacturing, Retail & E-Commerce, Government, Healthcare, IT &  Telecom) Market Sales by Geography (USD MN)
  •  Global Market by Revenue
  •  North America Market by Revenue
  •  Europe Market by Revenue
  •  Asia Pacific Market by Revenue
  •  Latin America Market by Revenue
  •  Middle East & Africa Market by Revenue
  •  Recent Development in Industry
  •  Top Companies Market Share Analysis
 
 * Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.

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Objectives of Study

  • Define and measure the global market
  • Volume or revenue forecast of the global market and its various sub-segments with respect to main geographies
  • Analyze and identify major market trends along with the factors driving or inhibiting the market growth
  • Study the company profiles of the major market players with their market share
  • Analyze competitive developments

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