Market Research Report

Global Queue Management System Market Report By Component (Solutions, Software, Platform, Services, Professional Services, Consulting, System Integration and Implementation, Support and Maintenance, Managed Services), By Queue Type (Linear Queuing, Virtual Queuing), By Type (Structured Queue, Unstructured Queue, Kiosk-Based, Mobile Queues), By Deployment Mode (On-premises, Cloud), By Organization Size (Large Enterprises, Small and Medium-sized Enterprises (SMEs), By Application (Reporting and Analytics, Appointment Management, Customer Service, Query Handling, In-Store Management, Workforce Optimization, Real-Time Monitoring, Others), By Vertical (Government and Public Sector, BFSI, Retail and Consumer Goods, Healthcare and Life Sciences, IT and Telecom, Travel and Hospitality, Utilities, Other) And By Regions - Industry Trends, Size, Share, Growth, Estimation and Forecast, 2021-2028

ID:VMR11215342
June 2021
Report Formats: Electronic (PDF), MS EXCEL
The global demand for Queue Management System Market is presumed to reach the market size of nearly USD XX MN by 2028 from USD XX MN in 2021 with a CAGR of XX% under the study period 2022 - 2028.

A system, a set of tools or processes that are used to control queues of people formed in various situations and locations is known as a queue management system. It helps in controlling customers' flow, managing the waiting time, and enhancing the customer's experience. Structured queue, unstructured queue, mobile queue, and virtual queue are some different kinds of queues. Queue management system helpful in various sectors such as banking, telecom, retails, healthcare, education, and government. Physical barriers, signage and signaling systems, automatic queue management systems are some queue measurement and management techniques. 

Market Dynamics 

The increasing need to manage customer traffic is boosting the demand for queue management systems. This increase in demand is the primary market driver for the growth of the queue management system market. Also, the rising need to improve the efficiency of the staff and enhance the customer experience is interpreted to further boost the market growth of the queue management system. Preference for queue management systems to shorten the on-site customer waiting time and reduce walkaways will also boost the market growth of queue management systems. Advancement in technology and research will also exhilarate the market growth of queue management systems. The capability of the queue management system to be integrated with digital signage solutions and the customer feedback solutions for providing extraordinary customer experiences is supposed to drive the market growth of the queue management system. 

The research report covers Porter’s Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry’s structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of queue management system. The growth and trends of queue management system industry provide a holistic approach to this study. 

Market Segmentation

This section of the queue management system market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities. 

By Component 
  • Solutions 
  • Software 
  • Platform 
  • Services 
  • Professional Services 
  • Consulting 
  • System Integration and Implementation 
  • Support and Maintenance 
  • Managed Services 

By Queue Type 
  • Linear Queuing 
  • Virtual Queuing 

By Type 
  • Structured Queue 
  • Unstructured Queue 
  • Kiosk-Based 
  • Mobile Queues 

By Deployment Mode 
  • On-premises 
  • Cloud 

By Organization Size 
  • Large Enterprises 
  • Small and Medium-sized Enterprises (SMEs) 

By Application 
  • Reporting and Analytics 
  • Appointment Management 
  • Customer Service 
  • Query Handling 
  • In-Store Management 
  • Workforce Optimization 
  • Real-Time Monitoring 
  • Others 

By Vertical 
  • Government and Public Sector 
  • BFSI 
  • Retail and Consumer Goods 
  • Healthcare and Life Sciences 
  • IT and Telecom 
  • Travel and Hospitality 
  • Utilities 
  • Other 

Regional Analysis

This section covers the regional outlook, which accentuates current and future demand for the Queue Management System market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

Global Queue Management System Market Share by Region (Representative Graph)

Global Queue Management System Market Share


The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the queue management system market include 2Meters, Advantech, Akis Technologies, Att Systems, Aurionpro, Awebstar, Business Automation, Core Mobile, Hate2Wait, Jrni, Lavi Industries, Maliatec. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.
 
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1 . PREFACE
       1.1. Report Description
           1.1.1. Objective
           1.1.2. Target Audience
           1.1.3. Unique Selling Proposition (USP) & offerings
       1.2. Research Scope
       1.3. Research Methodology
           1.3.1. Market Research Process
           1.3.2. Market Research Methodology
 
2 . EXECUTIVE SUMMARY
       2.1. Highlights of Market
       2.2. Global Market Snapshot
 
3 . QUEUE MANAGEMENT SYSTEM – INDUSTRY ANALYSIS
       3.1. Introduction - Market Dynamics
       3.2. Market Drivers
       3.3. Market Restraints
       3.4. Opportunities
       3.5. Industry Trends
       3.6. Porter’s Five Force Analysis
       3.7. Market Attractiveness Analysis
           3.7.1 By Component
           3.7.2 By Queue Type
           3.7.3 By Type
           3.7.4 By Deployment Mode
           3.7.5 By Organization Size
           3.7.6 By Application
           3.7.7 By Vertical
           3.7.8 By Region
 
4 . VALUE CHAIN ANALYSIS
       4.1. Value Chain Analysis
       4.2. Raw Material Analysis
           4.2.1. List of Raw Materials
           4.2.2. Raw Material Manufactures List
           4.2.3. Price Trend of Key Raw Materials
       4.3. List of Potential Buyers
       4.4. Marketing Channel
           4.4.1. Direct Marketing
           4.4.2. Indirect Marketing
           4.4.3. Marketing Channel Development Trend
 
5 . IMPACT ANALYSIS OF COVID-19 OUTBREAK
       5.1. Impact Analysis of Covid-19 Outbreak
           5.1.1. Direct Impact on Production
           5.1.2. Supply Chain and Market Disruption
           5.1.3. Financial Impact on Firms and Financial Markets
       5.2. COVID-19 Impact Analysis by Production, Import, Export and Demand
       5.3. Market: Pre V/S Post COVID-19
       5.4. Estimated Impact of the Coronavirus (COVID-19) Epidemic
       5.5. COVID-19: Micro and Macro Factor Analysis
 
6 . GLOBAL QUEUE MANAGEMENT SYSTEM MARKET ANALYSIS BY COMPONENT
       6.1 Overview by Component
       6.2 Historical and Forecast Data
       6.3 Analysis by Component
       6.4 Solutions  Market by Regions
       6.5 Software  Market by Regions
       6.6 Platform  Market by Regions
       6.7 Services  Market by Regions
       6.8 Professional Services  Market by Regions
       6.9 Consulting  Market by Regions
       6.10. System Integration and Implementation  Market by Regions
       6.11 Support and Maintenance  Market by Regions
       6.12 Managed Services  Market by Regions
 
7 . GLOBAL QUEUE MANAGEMENT SYSTEM MARKET ANALYSIS BY QUEUE TYPE
       7.1 Overview by Queue Type
       7.2 Historical and Forecast Data
       7.3 Analysis by Queue Type
       7.4 Linear Queuing  Market by Regions
       7.5 Virtual Queuing  Market by Regions
 
8 . GLOBAL QUEUE MANAGEMENT SYSTEM MARKET ANALYSIS BY TYPE
       8.1 Overview by Type
       8.2 Historical and Forecast Data
       8.3 Analysis by Type
       8.4 Structured Queue  Market by Regions
       8.5 Unstructured Queue  Market by Regions
       8.6 Kiosk-Based  Market by Regions
       8.7 Mobile Queues  Market by Regions
 
9 . GLOBAL QUEUE MANAGEMENT SYSTEM MARKET ANALYSIS BY DEPLOYMENT MODE
       9.1 Overview by Deployment Mode
       9.2 Historical and Forecast Data
       9.3 Analysis by Deployment Mode
       9.4 On-premises  Market by Regions
       9.5 Cloud  Market by Regions
 
10 . GLOBAL QUEUE MANAGEMENT SYSTEM MARKET ANALYSIS BY ORGANIZATION SIZE
       10.1 Overview by Organization Size
       10.2 Historical and Forecast Data
       10.3 Analysis by Organization Size
       10.4 Large Enterprises  Market by Regions
       10.5 Small and Medium-sized Enterprises (SMEs)  Market by Regions
 
11 . GLOBAL QUEUE MANAGEMENT SYSTEM MARKET ANALYSIS BY APPLICATION
       11.1 Overview by Application
       11.2 Historical and Forecast Data
       11.3 Analysis by Application
       11.4 Reporting and Analytics  Market by Regions
       11.5 Appointment Management  Market by Regions
       11.6 Customer Service  Market by Regions
       11.7 Query Handling  Market by Regions
       11.8 In-Store Management  Market by Regions
       11.9 Workforce Optimization  Market by Regions
       11.1 Real-Time Monitoring  Market by Regions
       11.11 Others  Market by Regions
 
12 . GLOBAL QUEUE MANAGEMENT SYSTEM MARKET ANALYSIS BY VERTICAL
       12.1 Overview by Vertical
       12.2 Historical and Forecast Data
       12.3 Analysis by Vertical
       12.4 Government and Public Sector  Market by Regions
       12.5 BFSI  Market by Regions
       12.6 Retail and Consumer Goods  Market by Regions
       12.7 Healthcare and Life Sciences  Market by Regions
       12.8 IT and Telecom  Market by Regions
       12.9 Travel and Hospitality  Market by Regions
       12.10. Utilities  Market by Regions
       12.11 Other Market by Regions
 
13 . GLOBAL QUEUE MANAGEMENT SYSTEM MARKET ANALYSIS BY GEOGRAPHY
       13.1. Regional Outlook
       13.2. Introduction
       13.3. North America
           13.3.1. Overview, Historic and Forecast Data
           13.3.2. North America By Segment
           13.3.3. North America By Country
           13.3.4. United State
           13.3.5. Canada
           13.3.6. Mexico
       13.4. Europe
           13.4.1. Overview, Historic and Forecast Data
           13.4.2. Europe by Segment
           13.4.3. Europe by Country
           13.4.4. United Kingdom
           13.4.5. France
           13.4.6. Germany
           13.4.7. Italy
           13.4.8. Russia
           13.4.9. Rest Of Europe
       13.5. Asia Pacific
           13.5.1. Overview, Historic and Forecast Data
           13.5.2. Asia Pacific by Segment
           13.5.3. Asia Pacific by Country
           13.5.4. China
           13.5.5. India
           13.5.6. Japan
           13.5.7. South Korea
           13.5.8. Australia
           13.5.9. Rest Of Asia Pacific
       13.6. Latin America
           13.6.1. Overview, Historic and Forecast Data
           13.6.2. Latin America by Segment
           13.6.3. Latin America by Country
           13.6.4. Brazil
           13.6.5. Argentina
           13.6.6. Peru
           13.6.7. Chile
           13.6.8. Rest of Latin America
       13.7. Middle East & Africa
           13.7.1. Overview, Historic and Forecast Data
           13.7.2. Middle East & Africa by Segment
           13.7.3. Middle East & Africa by Country
           13.7.4. Saudi Arabia
           13.7.5. UAE
           13.7.6. Israel
           13.7.7. South Africa
           13.7.8. Rest Of Middle East And Africa
 
14 . COMPETITIVE LANDSCAPE OF THE QUEUE MANAGEMENT SYSTEM COMPANIES
       14.1. Queue Management System Market Competition
       14.2. Partnership/Collaboration/Agreement
       14.3. Merger And Acquisitions
       14.4. New Product Launch
       14.5. Other Developments
 
15 . COMPANY PROFILES OF QUEUE MANAGEMENT SYSTEM INDUSTRY
       15.1. Company Share Analysis
       15.2. Market Concentration Rate
       15.3. 2Meters
           15.3.1. Company Overview
           15.3.2. Financials
           15.3.3. Products
           15.3.4. Recent Developments
       15.4. Advantech
           15.4.1. Company Overview
           15.4.2. Financials
           15.4.3. Products
           15.4.4. Recent Developments
       15.5. Akis Technologies
           15.5.1. Company Overview
           15.5.2. Financials
           15.5.3. Products
           15.5.4. Recent Developments
       15.6. Att Systems
           15.6.1. Company Overview
           15.6.2. Financials
           15.6.3. Products
           15.6.4. Recent Developments
       15.7. Aurionpro
           15.7.1. Company Overview
           15.7.2. Financials
           15.7.3. Products
           15.7.4. Recent Developments
       15.8. Awebstar
           15.8.1. Company Overview
           15.8.2. Financials
           15.8.3. Products
           15.8.4. Recent Developments
       15.9. Business Automation
           15.9.1. Company Overview
           15.9.2. Financials
           15.9.3. Products
           15.9.4. Recent Developments
       15.10. Core Mobile
           15.10.1. Company Overview
           15.10.2. Financials
           15.10.3. Products
           15.10.4. Recent Developments
       15.11. Hate2Wait
           15.11.1. Company Overview
           15.11.2. Financials
           15.11.3. Products
           15.11.4. Recent Developments
       15.12. Jrni
           15.12.1. Company Overview
           15.12.2. Financials
           15.12.3. Products
           15.12.4. Recent Developments
       15.13. Lavi Industries
           15.13.1. Company Overview
           15.13.2. Financials
           15.13.3. Products
           15.13.4. Recent Developments
       15.14. Maliatec
           15.14.1. Company Overview
           15.14.2. Financials
           15.14.3. Products
           15.14.4. Recent Developments
 
 *Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies
 
LIST OF TABLES

  • Market Snapshot
  • Drivers : Impact Analysis
  • Restraints : Impact Analysis
  • List of Raw Material
  • List of Raw Material Manufactures
  • List of Potential Buyers
  • COVID-19 Impact Analysis by Production, Import, Export and Demand
  • Pre V/S Post COVID-19
  • Estimated Impact Of The Coronavirus (Covid-19) Epidemic
  • COVID-19: Micro and Macro Factor Analysis
  • Analysis by Component  (USD MN)
  • Solutions  Market by Geography (USD MN)
  • Software  Market by Geography (USD MN)
  • Platform  Market by Geography (USD MN)
  • Services  Market by Geography (USD MN)
  • Professional Services  Market by Geography (USD MN)
  • Consulting  Market by Geography (USD MN)
  • System Integration and Implementation  Market by Geography (USD MN)
  • Support and Maintenance  Market by Geography (USD MN)
  • Managed Services  Market by Geography (USD MN)
  • Analysis Market by Queue Type  (USD MN)
  • Linear Queuing  Market by Geography (USD MN)
  • Virtual Queuing  Market by Geography (USD MN)
  • Analysis by Type  (USD MN)
  • Structured Queue  Market by Geography (USD MN)
  • Unstructured Queue  Market by Geography (USD MN)
  • Kiosk-Based  Market by Geography (USD MN)
  • Mobile Queues  Market by Geography (USD MN)
  • Analysis by Deployment Mode  (USD MN)
  • On-premises  Market by Geography (USD MN)
  • Cloud  Market by Geography (USD MN)
  • Analysis by Organization Size  (USD MN)
  • Large Enterprises  Market by Geography (USD MN)
  • Small and Medium-sized Enterprises (SMEs)  Market by Geography (USD MN)
  • Analysis by Application  (USD MN)
  • Reporting and Analytics  Market by Geography (USD MN)
  • Appointment Management  Market by Geography (USD MN)
  • Customer Service  Market by Geography (USD MN)
  • Query Handling  Market by Geography (USD MN)
  • In-Store Management  Market by Geography (USD MN)
  • Workforce Optimization  Market by Geography (USD MN)
  • Real-Time Monitoring  Market by Geography (USD MN)
  • Others  Market by Geography (USD MN)
  • Analysis by Vertical  (USD MN)
  • Government and Public Sector  Market by Geography (USD MN)
  • BFSI  Market by Geography (USD MN)
  • Retail and Consumer Goods  Market by Geography (USD MN)
  • Healthcare and Life Sciences  Market by Geography (USD MN)
  • IT and Telecom  Market by Geography (USD MN)
  • Travel and Hospitality  Market by Geography (USD MN)
  • Utilities  Market by Geography (USD MN)
  • Other Market by Geography (USD MN)
  • Global Queue Management System Market by Geography (USD MN)
  • North America Market Analysis (USD MN)
  • United State Market Analysis (USD MN)
  • Canada Market Analysis (USD MN)
  • Mexico Market Analysis (USD MN)
  • Europe Market Analysis (USD MN)
  • Europe Market Estimate by Country (USD MN)
  • United Kingdom Market Analysis (USD MN)
  • France Market Analysis (USD MN)
  • Germany Market Analysis (USD MN)
  • Italy Market Analysis (USD MN)
  • Russia Market Analysis (USD MN)
  • Spain Market Analysis (USD MN)
  • Rest of Europe Market Analysis (USD MN)
  • Asia Pacific Market Analysis (USD MN)
  • China Market Analysis (USD MN)
  • Japan Market Analysis (USD MN)
  • India Market Analysis (USD MN)
  • South Korea Market Analysis (USD MN)
  • Australia Market Analysis (USD MN)
  • Rest of Asia Pacific Market Analysis (USD MN)
  • Latin America Market Analysis (USD MN)
  • Brazil Market Analysis (USD MN)
  • Argentina Market Analysis (USD MN)
  • Peru Market Analysis (USD MN)
  • Chile Market Analysis (USD MN)
  • Rest of Latin America Market Analysis (USD MN)
  • Middle East & Africa Market Analysis (USD MN)
  • Saudi Arabia Market Analysis (USD MN)
  • UAE Market Analysis (USD MN)
  • Israel Market Analysis (USD MN)
  • South Africa Market Analysis (USD MN)
  • Rest of Middle East and Africa Market Analysis (USD MN)
  • Partnership/Collaboration/Agreement
  • Mergers And Acquisiton
 
LIST OF FIGURES
 
  • Research Scope of Queue Management System Report
  • Market Research Process
  • Market Research Methodology
  • Global Queue Management System Market Size, by Region (USD MN)
  • Porters Five Forces Analysis
  • Market Attractiveness Analysis by Component
  • Market Attractiveness Analysis by Queue Type
  • Market Attractiveness Analysis by Type
  • Market Attractiveness Analysis by Deployment Mode
  • Market Attractiveness Analysis by Organization Size
  • Market Attractiveness Analysis by Application
  • Market Attractiveness Analysis by Vertical
  • Market Attractiveness Analysis by Region
  • Value Chain Analysis
  • Global Market Analysis by Component  (USD MN)
  • Solutions  Market by Geography (USD MN)
  • Software  Market by Geography (USD MN)
  • Platform  Market by Geography (USD MN)
  • Services  Market by Geography (USD MN)
  • Professional Services  Market by Geography (USD MN)
  • Consulting  Market by Geography (USD MN)
  • System Integration and Implementation  Market by Geography (USD MN)
  • Support and Maintenance  Market by Geography (USD MN)
  • Managed Services  Market by Geography (USD MN)
  • Global Market Analysis by Queue Type  (USD MN)
  • Linear Queuing  Market by Geography (USD MN)
  • Virtual Queuing  Market by Geography (USD MN)
  • Global Market Analysis by Type  (USD MN)
  • Structured Queue  Market by Geography (USD MN)
  • Unstructured Queue  Market by Geography (USD MN)
  • Kiosk-Based  Market by Geography (USD MN)
  • Mobile Queues  Market by Geography (USD MN)
  • Global Market Analysis by Deployment Mode  (USD MN)
  • On-premises  Market by Geography (USD MN)
  • Cloud  Market by Geography (USD MN)
  • Global Market Analysis by Organization Size  (USD MN)
  • Large Enterprises  Market by Geography (USD MN)
  • Small and Medium-sized Enterprises (SMEs)  Market by Geography (USD MN)
  • Global Market Analysis by Application  (USD MN)
  • Reporting and Analytics  Market by Geography (USD MN)
  • Appointment Management  Market by Geography (USD MN)
  • Customer Service  Market by Geography (USD MN)
  • Query Handling  Market by Geography (USD MN)
  • In-Store Management  Market by Geography (USD MN)
  • Workforce Optimization  Market by Geography (USD MN)
  • Real-Time Monitoring  Market by Geography (USD MN)
  • Others  Market by Geography (USD MN)
  • Global Market Analysis by Vertical  (USD MN)
  • Government and Public Sector  Market by Geography (USD MN)
  • BFSI  Market by Geography (USD MN)
  • Retail and Consumer Goods  Market by Geography (USD MN)
  • Healthcare and Life Sciences  Market by Geography (USD MN)
  • IT and Telecom  Market by Geography (USD MN)
  • Travel and Hospitality  Market by Geography (USD MN)
  • Utilities  Market by Geography (USD MN)
  • Other Market by Geography (USD MN)
  • Global Market by Revenue
  • North America Market by Revenue
  • Europe Market by Revenue
  • Asia Pacific Market by Revenue
  • Latin America Market by Revenue
  • Middle East & Africa Market by Revenue
  • Recent Development in Industry
  • Company Market Share Analysis
 
* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.

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Objectives of Study

  • Define and measure the global market
  • Volume or revenue forecast of the global market and its various sub-segments with respect to main geographies
  • Analyze and identify major market trends along with the factors driving or inhibiting the market growth
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  • Analyze competitive developments

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