The global demand for Passenger Service System Market is presumed to reach the market size of nearly USD 40.08 BN by 2030 from USD 12.21 BN in 2022 with a CAGR of 14.12% under the study period 2023 - 2030.
Passenger service system is an expert solution that provides passengers with real-time relevant information about the status of various transportation mediums such as trains, buses, and aeroplanes. Passenger service system provides all sorts of information such as schedules, fares, reservations and tickets. It is also used to provide information related to inventory (seats) for a different mode of transport.
Market Dynamics
The growing number of passengers travelling by air and the procedures involved in before and after the flights have contributed significantly to the rise in airline passenger service systems. Moreover, increased internet usage by end users for flight reservations is one of the driving factors for the passenger service system market. Also, mounting urbanization and the growing adoption of advanced technologies in telecommunication fuels the market growth. Furthermore, increasing implementation of cloud and big data technologies is creating opportunities to increase the need for the passenger service system market in the forecast period. In addition, the passenger service system reduces the additional expenditure on traditional reservation and departure activities such as desk reservations, walk-in reservations, and baggage check-ins, as well as the airlines' reliance on travel agents to provide better service to end users. All such factors drive market growth. Hence, the rising safety concerns in various public transportation sectors are facilitating the global passenger service system market growth.
The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of passenger service system. The growth and trends of passenger service system industry provide a holistic approach to this study.
Market Segmentation
This section of the passenger service system market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.
By Component
- Software (Airline Reservation System, Airline Inventory System, Departure Control System, Internet Booking System, Loyalty System, Customer Care System, Airport Management Consulting, Ancillary Services)
- Services (Professional, Managed)
By Deployment
Regional Analysis
This section covers the regional outlook, which accentuates current and future demand for the Passenger Service System market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.
Global Passenger Service System Market Share by Region (Representative Graph)

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the passenger service system market include Amadeus IT Group SA, Bravo Passenger Solutions Pte Limited, Enoya-one LTD. (AeroCRS), Hexaware Technologies Ltd., Hitit Computer Services A.S., IBS Software Services Pvt. Ltd., Information Systems Associates FZE, Intelisys Aviation Systems Inc., KIU System Solutions, Mercator Limited, Radixx International Inc., Sabre Corp., Sirena-Travel JSCS, SITA NV, Travel Technology Interactive, Travelport Worldwide Ltd., Travelsky Technology Ltd., Unisys Corporation, IBM Corporation, Hewlett Packard Enterprise. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.
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