The global demand for Hosted PBX Market is presumed to reach the valuation of nearly USD XX MN by 2028 from USD XX MN in 2021 with a CAGR of XX% during the period of 2022-2028.
Hosted PBX or private branch exchange, also referred to as virtual PBX, is a telephone exchange system that allows businesses to use modern telephone systems without spending in the telecom equipment. The call platform is hosted at the service provider's location. The subscribers connect to the service provider for voice service through IP. It is a cloud-based system that can be accessed by an IP network as all functions are hosted in the cloud, resulting in a reduction of operating costs. This system enables employees to work from home or cell phones and still be connected to the office telephone system. Service providers at their location handle call routing and switching. Such systems can function over public switched telephone networks (PSTN) and VoIP. As per business needs, ranging from a single user at an office to multiple users scattered across different continents, necessary solutions can be offered by hosted PBX service providers.
Market Dynamics
The market is experiencing growth on the grounds of saving cost in the telecom infrastructure for offering higher profitability of the companies. Growing business globally coupled with increasing count of companies opting for these services wherein the hosted PBX helps in establishment of virtual presence of the companies, drives the market demand. Additionally, the more and more security layers within the technologies provided by the prominent players in the market, is another factor promoting the market growth. On the flip side, unfamiliarity of hosted PBX users may hinder the market growth adversely.
The report covers Porter's Five Forces Model, Market Attractiveness Analysis and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level.
Additionally, these tools also give inclusive assessment of each application/product segment in the global market of hosted PBX.
Market Segmentation
The entire hosted PBX market has been sub-categorized into organization size, end-users, and services. The report provides an analysis of these subsets with respect to the geographical segmentation. This research study will keep marketer informed and helps to identify the target demographics for a product or service.
By Organization Size
- Small And Medium-Size Enterprises (SMEs)
- Large Organizations
By End-Users
- Financial Services
- Health Care
- Retail
- Education
- Manufacturing
- Real Estate
- Professional Services
- Others
By Services
- Network Services
- Managed Services
- Security Services
- Unified Communications
- Cloud & IT Services
Regional Analysis
This section covers regional segmentation which accentuates on current and future demand for hosted PBX market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand for individual application segment across all the prominent regions.
Global Hosted PBX Market Share by Region (Representative Graph)
The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the hosted PBX market include XO Communications, LLC, VirtualPBX.com, Inc., Jive Canada, RingCentral, Inc., Digium, Inc., 8x8, Inc., Intermedia.net,Inc., TelePacific Communications, 3CX, Megapath, Engin, Bullseye Telecom, Nextiva, Vonage, Mitel Networks Corporation, ShoreTel Inc. This section includes a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.
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