The global demand for Healthcare BPO Market is presumed to reach the valuation of nearly USD XX MN by 2028 from USD XX MN in 2021 with a CAGR of XX% during the period of 2022-2028.
Healthcare Business Processing outsourcing (BPO) refers to a business activity wherein the medical professionals or providers outsources the non-core medical services from the third party service provider through a contract. The non-core medical services includes medical billing, data entry services, claim processing, patient medical records, and many more related services. These healthcare BPO aid the medical providers in maximizing efficiencies and overall outcomes with lower cost and related risks. It also provides extensive focus on the patient’s medical condition through easy access to the specialist leading to reduction in errors related to medical records.
The healthcare BPO market is growing at a significant pace owing to increasing healthcare cost. Rising efforts by the government to minimize the overall cost associated with the healthcare and medical services, is another factor that favoring the market growth. Ongoing advancement in the field of healthcare IT coupled with higher demand for better and cost-effective healthcare services is boosting the growth of the healthcare BPO market. However, the growth of the healthcare BPO market is mainly hampered owing to hidden cost associated with healthcare BPO and concerns related to data privacy and security.
The report covers Porter’s Five Forces Model, Market Attractiveness Analysis and Value Chain analysis. These tools help to get a clear picture of the industry’s structure and evaluate the competition attractiveness at a global level.
Additionally, these tools also give inclusive assessment of each application/product segment in the global market of healthcare BPO.
The entire healthcare BPO market has been sub-categorized into payer service and provider services. The report provides an analysis of these subsets with respect to the geographical segmentation. This research study will keep marketer informed and helps to identify the target demographics for a product or service.
By Payer Services
By Provider Services
- Integrated Front-end Services and Back-office Operations
- Claims Management
- Member Management
- Care Management
- Billing & Accounts Management Services
- Patient Enrollment & Strategic Planning
- Revenue Cycle Management
- Patient Care
This section covers regional segmentation which accentuates on current and future demand for healthcare BPO market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand for individual application segment across all the prominent regions.
Global Healthcare BPO Market Share by Region (Representative Graph)
The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the healthcare BPO market include Accenture, Infosys, Cognizant, Firstsource Solutions, IBM Corporation, GeBBS Healthcare Solutions, Genpact, Lonza, Omega Healthcare, and Quintiles IMS. This section includes a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.
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