Global Healthcare BPO Market Report By Payer Services (Integrated Front-end Services and Back-office Operations, Claims Management, Member Management, Care Management, Billing& Accounts Management Services And Ohers), By Provider Services (Patient Enrollment & Strategic Planning, Revenue Cycle Management And Patient Care) And By Regions - Industry Trends, Size, Share, Growth, Estimation and Forecast, 2019-2026

ID:VMR11211998
September 2020
Report Formats:

The global demand for Healthcare BPO Market is presumed to reach the valuation of nearly USD XXX MN by 2026 from USD XXX MN in 2019 with a CAGR of X.XX% under the study period of 2020 - 2026.
 
Healthcare Business Processing outsourcing (BPO) refers to a business activity wherein the medical professionals or providers outsources the non-core medical services from the third party service provider through a contract. The non-core medical services includes medical billing, data entry services, claim processing, patient medical records, and many more related services. These healthcare BPO aid the medical providers in maximizing efficiencies and overall outcomes with lower cost and related risks. It also provides extensive focus on the patient’s medical condition through easy access to the specialist leading to reduction in errors related to medical records.
 
Market Dynamics
 
The healthcare BPO market is growing at a significant pace owing to increasing healthcare cost. Rising efforts by the government to minimize the overall cost associated with the healthcare and medical services, is another factor that favoring the market growth. Ongoing advancement in the field of healthcare IT coupled with higher demand for better and cost-effective healthcare services is boosting the growth of the healthcare BPO market. However, the growth of the healthcare BPO market is mainly hampered owing to hidden cost associated with healthcare BPO and concerns related to data privacy and security.
 
The report covers Porter’s Five Forces Model, Market Attractiveness Analysis and Value Chain analysis. These tools help to get a clear picture of the industry’s structure and evaluate the competition attractiveness at a global level.
 
Additionally, these tools also give inclusive assessment of each application/product segment in the global market of healthcare BPO.
 
Market Segmentation
 
The entire healthcare BPO market has been sub-categorized into payer service and provider services. The report provides an analysis of these subsets with respect to the geographical segmentation. This research study will keep marketer informed and helps to identify the target demographics for a product or service.
 
By Payer Services

  • Integrated Front-end Services and Back-office Operations
  • Claims Management
  • Member Management
  • Care Management
  • Billing & Accounts Management Services
  • Ohers
 
By Provider Services
  • Patient Enrollment & Strategic Planning
  • Revenue Cycle Management
  • Patient Care
 
Regional Analysis
 
This section covers regional segmentation which accentuates on current and future demand for healthcare BPO market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand for individual application segment across all the prominent regions.
 
Europe Healthcare BPO Market By Revenue (USD MN)
 

 
The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the healthcare BPO market include Accenture, Infosys, Cognizant, Firstsource Solutions, IBM Corporation, GeBBS Healthcare Solutions, Genpact, Lonza, Omega Healthcare, and Quintiles IMS. This section includes a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.
                                            
METHODOLOGY:
 
This market research report has been produced by gathering information on the basis of primary and secondary research. Secondary research has been done by using various sources which include (but not limited to) Company Websites, Paid Data Sources,  Technical Journals, Financial Reports, SEC Filings, and other different industry publications.
 
If specific information is required which is not currently within the scope of the report, it can be provided as a part of customization.

1 . PREFACE
       1.1. Report Description
           1.1.1. Objective
           1.1.2. Target Audience
           1.1.3. Unique Selling Proposition (USP) & offerings
       1.2. Research Scope
       1.3. Research Methodology
           1.3.1. Market Research Process
           1.3.2. Market Research Methodology
 
2 . EXECUTIVE SUMMARY
       2.1. Highlights of Healthcare BPO Market
       2.2. Global Healthcare BPO Market Snapshot
 
3 . HEALTHCARE BPO – INDUSTRY ANALYSIS
       3.1. Introduction
       3.2. Market Drivers of Healthcare BPO Market
       3.3. Market Restraints of Healthcare BPO Market
       3.4. Opportunities of Healthcare BPO Market
       3.5. Trends of Healthcare BPO Market
       3.6. Porter’s Five Force Analysis of Healthcare BPO Market
       3.7. Healthcare BPO Market Attractiveness Analysis
           3.7.1 Market Attractive Analysis by Payer Services
           3.7.2 Market Attractive Analysis by Provider Services
           3.7.3 Market Attractive Analysis by Region
 
4 . VALUE CHAIN ANALYSIS
       4.1. Healthcare BPO Value Chain Analysis
       4.2. Healthcare BPO Raw Material Analysis
           4.2.1. List of Raw Materials
           4.2.2. Healthcare BPO Raw Material Manufactures List
           4.2.3. Price Trend of Healthcare BPO Key Raw Materials
       4.3. List of Potential Buyers
       4.4. Marketing Channel
           4.4.1. Direct Marketing
           4.4.2. Indirect Marketing
           4.4.3. Marketing Channel Development Trend
 
5 . Impact Analysis of Covid-19 Outbreak
       5.1. Impact Analysis of Covid-19 Outbreak on Healthcare BPO Market
           5.1.1. Direct Impact on Production
           5.1.2. Supply Chain and Market Disruption
           5.1.3. Financial Impact on Firms and Financial Markets
       5.2. COVID-19 Impact Analysis by Production, Import, Export and Demand
       5.3. Healthcare BPO Market: Pre V/S Post COVID-19
       5.4. Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Healthcare BPO Market Size in 2020, by Scenario
       5.5. COVID-19: Micro and Macro Factor Analysis on Healthcare BPO Market
 
6 . GLOBAL HEALTHCARE BPO MARKET ANALYSIS BY PAYER SERVICES
       6.1 Overview by Payer Services
       6.2 Historical Data 2015-2018
       6.3 Global Healthcare BPO Market Analysis by Payer Services
       6.4 Market Analysis of Integrated Front-end Services and Back-office Operations by Regions
       6.6 Market Analysis of Claims Management by Regions
       6.5 Market Analysis of Member Management by Regions
       6.7 Market Analysis of Care Management by Regions
       6.8 Market Analysis of Billing & Accounts Management Services by Regions
       6.9 Market Analysis of Ohers by Regions
 
7 . GLOBAL HEALTHCARE BPO MARKET ANALYSIS BY PROVIDER SERVICES
       7.1 Overview by Provider Services
       7.2 Historical Data 2015-2018
       7.3 Global Healthcare BPO Market Analysis by Provider Services
       7.4 Market Analysis of Patient Enrollment & Strategic Planning by Regions
       7.5 Market Analysis of Revenue Cycle Management by Regions
       7.6 Market Analysis of Patient Care by Regions
 
8 . GLOBAL HEALTHCARE BPO MARKET ANALYSIS BY GEOGRAPHY
       8.1. Regional Outlook
       8.2. Introduction
       8.3. North America
           8.3.1. Overview and Historic Data
           8.3.2. North America Healthcare BPO Market Estimate By Market Segment
           8.3.3. North America Healthcare BPO Market Estimate By Country
           8.3.4. United State
           8.3.5. Canada
           8.3.6. Mexico
       8.4. Europe
           8.4.1. Overview and Historic Data
           8.4.2. Europe Healthcare BPO Market Estimate by Market Segment
           8.4.3. Europe Healthcare BPO Market Estimate by Country
           8.4.4. United Kingdom
           8.4.5. France
           8.4.6. Germany
           8.4.7. Italy
           8.4.8. Russia
           8.4.9. Rest Of Europe
       8.5. Asia Pacific
           8.5.1. Overview and Historic Data
           8.5.2. Asia Pacific Healthcare BPO Market Estimate by Market Segment
           8.5.3. Asia Pacific Healthcare BPO Market Estimate by Country
           8.5.4. China
           8.5.5. India
           8.5.6. Japan
           8.5.7. South Korea
           8.5.8. Australia
           8.5.9. Rest Of Asia Pacific
       8.6. Latin America
           8.6.1. Overview and Historic Data
           8.6.2. Latin America Healthcare BPO Market Estimate by Market Segment
           8.6.3. Latin America Healthcare BPO Market Estimate by Country
           8.6.4. Brazil
           8.6.5. Argentina
           8.6.6. Peru
           8.6.7. Chile
           8.6.8. Rest of Latin America
       8.7. Middle East & Africa
           8.7.1. Overview and Historic Data
           8.7.2. Middle East & Africa Healthcare BPO Market Estimate by Market Segment
           8.7.3. Middle East & Africa Healthcare BPO Market Estimate by Country
           8.7.4. Saudi Arabia
           8.7.5. UAE
           8.7.6. Israel
           8.7.7. South Africa
           8.7.8. Rest Of Middle East And Africa
 
9 . COMPETITIVE LANDSCAPE OF THE HEALTHCARE BPO COMPANIES
       9.1. Healthcare BPO Market Competition
       9.2. Partnership/Collaboration/Agreement
       9.3. Merger And Acquisitions
       9.4. New Product Launch
       9.5. Other Developments
 
10 . COMPANY PROFILES OF HEALTHCARE BPO INDUSTRY
       10.1. Company Share Analysis
       10.2. Market Concentration Rate
       10.3. Accenture
           10.3.1. Company Overview
           10.3.2. Financials
           10.3.3. Products
           10.3.4. Recent Developments
       10.4. Infosys
           10.4.1. Company Overview
           10.4.2. Financials
           10.4.3. Products
           10.4.4. Recent Developments
       10.5. Cognizant
           10.5.1. Company Overview
           10.5.2. Financials
           10.5.3. Products
           10.5.4. Recent Developments
       10.6. Firstsource Solutions
           10.6.1. Company Overview
           10.6.2. Financials
           10.6.3. Products
           10.6.4. Recent Developments
       10.7. IBM Corporation
           10.7.1. Company Overview
           10.7.2. Financials
           10.7.3. Products
           10.7.4. Recent Developments
       10.8. GeBBS Healthcare Solutions
           10.8.1. Company Overview
           10.8.2. Financials
           10.8.3. Products
           10.8.4. Recent Developments
       10.9. Genpact
           10.9.1. Company Overview
           10.9.2. Financials
           10.9.3. Products
           10.9.4. Recent Developments
       10.10. Lonza
           10.10.1. Company Overview
           10.10.2. Financials
           10.10.3. Products
           10.10.4. Recent Developments
       10.11. Omega Healthcare
           10.11.1. Company Overview
           10.11.2. Financials
           10.11.3. Products
           10.11.4. Recent Developments
       10.12. Quintiles IMS
           10.12.1. Company Overview
           10.12.2. Financials
           10.12.3. Products
           10.12.4. Recent Developments
 
 *Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies
 
 LIST OF TABLES

  • Global Healthcare BPO Market Snapshot
  • Drivers of The Global Healthcare BPO Market Impact Analysis
  • Restraints of The Global Healthcare BPO Market Impact Analysis
  • List of Raw Material
  • List of Raw Material Manufactures
  • List of Potential Buyers
  • COVID-19 Impact Analysis by Production, Import, Export and Demand
  • Healthcare BPO Market: Pre V/S Post COVID-19
  • Estimated Impact Of The Coronavirus (Covid-19) Epidemic On The Healthcare BPO Market Size In 2020, By Scenario
  • COVID-19: Micro and Macro Factor Analysis on Healthcare BPO Market
  • Global Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Historic Data 2015-2018
  • Global Healthcare BPO Market Analysis in Integrated Front-end Services and Back-office Operations by Geography ( USD MN)
  • Global Healthcare BPO Market Analysis in Claims Management by Geography ( USD MN)
  • Global Healthcare BPO Market Analysis in Member Management by Geography ( USD MN)
  • Global Healthcare BPO Market Analysis in Care Management by Geography ( USD MN)
  • Global Healthcare BPO Market Analysis in Billing & Accounts Management Services by Geography ( USD MN)
  • Global Healthcare BPO Market Analysis in Ohers by Geography ( USD MN)
  • Global Healthcare BPO Market Analysis by Provider Services ( USD MN)
  • Historic Data 2015-2018
  • Global Healthcare BPO Market Analysis in Patient Enrollment & Strategic Planning by Geography ( USD MN)
  • Global Healthcare BPO Market Analysis in Revenue Cycle Management by Geography ( USD MN)
  • Global Healthcare BPO Market Analysis in Patient Care by Geography ( USD MN)
  • Global Healthcare BPO Market by Geography ( USD MN)
  • Historic Data 2015-2018
  • North America Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • North America Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • North America Healthcare BPO Market Estimate by Country ( USD MN)
  • United State Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • United State Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Canada Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Canada Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Mexico Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Mexico Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Europe Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Europe Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Europe Healthcare BPO Market Estimate by Country ( USD MN)
  • United Kingdom Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • United Kingdom Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • France Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • France Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Germany Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Germany Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Italy Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Italy Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Russia Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Russia Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Spain Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Spain Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Rest of Europe Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Rest of Europe Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Asia Pacific Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Asia Pacific Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Asia Pacific Healthcare BPO Market Estimate by Country ( USD MN)
  • China Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • China Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Japan Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Japan Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • India Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • India Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • South Korea Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • South Korea Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Australia Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Australia Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Rest of Asia Pacific Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Rest of Asia Pacific Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Latin America Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Latin America Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Latin America Healthcare BPO Market Estimate by Country ( USD MN)
  • Brazil Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Brazil Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Argentina Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Argentina Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Peru Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Peru Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Chile Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Chile Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Rest of Latin America Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Rest of Latin America Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Middle East & Africa Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Middle East & Africa Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Middle East & Africa Healthcare BPO Market Estimate by Country ( USD MN)
  • Saudi Arabia Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Saudi Arabia Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • UAE Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • UAE Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Israel Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Israel Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • South Africa Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • South Africa Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Rest of Middle East and Africa Healthcare BPO Market Analysis by Payer Services ( USD MN)
  • Rest of Middle East and Africa Healthcare BPO Market Estimate by Provider Services ( USD MN)
  • Partnership/Collaboration/Agreement
  • Mergers And Acquisiton
 
 LIST OF FIGURES
  • Research Scope of Healthcare BPO Report
  • Market Research Process
  • Market Research Methodology
  • Global Healthcare BPO Market Size, by Region (2019)
  • Porters Five Forces Analysis
  • Market Attractiveness Analysis by Payer Services
  • Market Attractiveness Analysis by Provider Services
  • Market Attractiveness Analysis by Region
  • Value Chain Analysis
  • Global Healthcare BPO Market Analysis by Payer Services
  • Global Healthcare BPO Market Analysis in Integrated Front-end Services and Back-office Operations by Region
  • Global Healthcare BPO Market Analysis in Claims Management by Region
  • Global Healthcare BPO Market Analysis in Member Management by Region
  • Global Healthcare BPO Market Analysis in Care Management by Region
  • Global Healthcare BPO Market Analysis in Billing & Accounts Management Services by Region
  • Global Healthcare BPO Market Analysis in Ohers by Region
  • Global Healthcare BPO Market Analysis by Provider Services
  • Global Healthcare BPO Market Analysis in Patient Enrollment & Strategic Planning by Region
  • Global Healthcare BPO Market Analysis in Revenue Cycle Management by Region
  • Global Healthcare BPO Market Analysis in Patient Care by Region
  • Global Healthcare BPO Market by Revenue
  • North America Healthcare BPO Market by Revenue
  • Europe Healthcare BPO Market by Revenue
  • Asia Pacific Healthcare BPO Market by Revenue
  • Latin America Healthcare BPO Market by Revenue
  • Middle East & Africa Healthcare BPO Market by Revenue
  • Recent Development in Healthcare BPO Industry
  • Company Market Share Analysis, 2019
 
 * Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.

Objectives of Study

  • Define and measure the global market
  • Volume or revenue forecast of the global market and its various sub-segments with respect to main geographies
  • Analyze and identify major market trends along with the factors driving or inhibiting the market growth
  • Study the company profiles of the major market players with their market share
  • Analyze competitive developments

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