The global enterprise content management market is at its emerging phase. With strengthening compliance restrictions in a broad range of industries, organizations are progressively utilizing ECM systems to optimize records management practices and protect against risk. ECM helps organizations eliminate manual tasks, including photocopying, hand delivery, and repetitive dragging and dropping to achieve more significant results with fewer resources. Benefits to an organization include improved productivity, better control, and diminished expenses.

NORTH AMERICA ACCOUNTED FOR OVER 35% SHARE IN 2020.
North America is at the forefront in the adoption of innovative digital solutions. Rising digital content, along with increasing online marketing and online customer relationship, drive growth. The presence of prominent players in the region adds a boost to the market. Some of them are IBM Corporation, OpenText Corp., Hyland, Oracle Corporation, and Microsoft Corporation, among others. Moreover, the region invests heavily in the Research and Development (R&D) activities, contributing to new technologies' growth.
PROMINENT PLAYERS IN THE MARKET:
IBM Corporation, Microsoft Corporation, Open Text Corp., Oracle Corporation, M-Files Inc., Box Inc., Adobe Inc., Fajtisu Ltd., Hyland Software Inc., and Laserfiche
Global Enterprise Content Management Market Was Valued At Around USD 15.5 Billion In 2020, And Is Projected To Grow At Around 10.9% CAGR.
Enterprise content management (ECM) is a filing system designed to manage an organization’s unstructured information and documents. Using ECM, files and data can be stored and made accessible to the right people at the right time. ECM collects and organizes existing digital files in a central location, storing document metadata in folders. It helps remove dependence on paper and streamline business processes, drive better customer service, increase productivity, and reduce organizational risk. ECM system process ranges within the lifecycle of content, from capturing information to publishing and archiving it.
Market Dynamics
The rising complexity of a company’s operation and companies' growing demand to deliver streamlined and personalized content drive the global enterprise content management market. Enterprise content management is gaining robust popularity among organizations. Rising digitalization and automation are influencing the global enterprise content management market’s growth. Over the past few years, ECM has shifted towards a more elaborative and interactive business role. There are new types of content, video, audio, and social, that has blurred the traditional ECM lines. Cloud technology, machine learning, and mobile capability present new opportunities for the market. However, ECM services bring in potential security risks and do not provide total control, which poses a significant hindrance to market growth.
The report covers Porter’s Five Forces Model, Market Attractiveness Analysis and Value Chain analysis. These tools help to get a clear picture of the industry’s structure and evaluate the competition attractiveness at a global level.
Additionally, these tools also give inclusive assessment of each application/product segment in the global market of enterprise content management.
Market Segmentation
The entire Enterprise Content Management market has been sub-categorized into type, deployment, enterprise, service, end-user industry. The report provides an analysis of these subsets with respect to the geographical segmentation. This research study will keep marketer informed and helps to identify the target demographics for a product or service.
By Type
- Content Management
- Case Management
- Workflow Management
- Record Management
- Digital Asset Management
- Other
By Deployment
By Enterprise
- Small and Medium Enterprise
- Large Enterprise
By Service
By End-User Industry
- Telecom and IT
- BFSI
- Retail
- Education
- Manufacturing
- Media and Entertainment
- Government
- Healthcare
- Other
Regional Analysis
This section covers regional segmentation which accentuates on current and future demand for enterprise content management market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand for individual application segment across all the prominent regions.
Global Enterprise Content Management Market Share by Region (Representative Graph)
The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the enterprise content management market include IBM Corporation, Microsoft Corporation, Open Text Corp., Oracle Corporation, M-Files Inc., Box Inc., Adobe Inc., Fajtisu Ltd., Hyland Software Inc., and Laserfiche. This section includes a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.
METHODOLOGY:
This market research report has been produced by gathering information on the basis of primary and secondary research. Secondary research has been done by using various sources which include (but not limited to) Company Websites, Paid Data Sources, Technical Journals, Financial Reports, SEC Filings, and other different industry publications.
If specific information is required which is not currently within the scope of the report, it can be provided as a part of customization
1 . PREFACE
1.1. Report Description
1.1.1. Objective
1.1.2. Target Audience
1.1.3. Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
1.3.1. Market Research Process
1.3.2. Market Research Methodology
2 . EXECUTIVE SUMMARY
2.1. Highlights of Market
2.2. Global Market Snapshot
3 . ENTERPRISE CONTENT MANAGEMENT – INDUSTRY ANALYSIS
3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter’s Five Force Analysis
3.7. Market Attractiveness Analysis
3.7.1 By Type
3.7.2 By Deployment
3.7.3 By Enterprise
3.7.4 By Service
3.7.5 By End-User Industry
3.7.6 By Region
4 . VALUE CHAIN ANALYSIS
4.1. Value Chain Analysis
4.2. Raw Material Analysis
4.2.1. List of Raw Materials
4.2.2. Raw Material Manufactures List
4.2.3. Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
4.4.1. Direct Marketing
4.4.2. Indirect Marketing
4.4.3. Marketing Channel Development Trend
5 . IMPACT ANALYSIS OF COVID-19 OUTBREAK
5.1. Impact Analysis of Covid-19 Outbreak
5.1.1. Direct Impact on Production
5.1.2. Supply Chain and Market Disruption
5.1.3. Financial Impact on Firms and Financial Markets
5.2. COVID-19 Impact Analysis by Production, Import, Export and Demand
5.3. Market: Pre V/S Post COVID-19
5.4. Estimated Impact of the Coronavirus (COVID-19) Epidemic
5.5. COVID-19: Micro and Macro Factor Analysis
6 . GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS BY TYPE
6.1 Overview by Type
6.2 Historical and Forecast Data
6.3 Analysis by Type
6.4 Content Management Market by Regions
6.5 Case Management Market by Regions
6.6 Workflow Management Market by Regions
6.7 Record Management Market by Regions
6.8 Digital Asset Management Market by Regions
6.9 Other Market by Regions
7 . GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS BY DEPLOYMENT
7.1 Overview by Deployment
7.2 Historical and Forecast Data
7.3 Analysis by Deployment
7.4 On-Premise Market by Regions
7.5 Cloud Market by Regions
8 . GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS BY ENTERPRISE
8.1 Overview by Enterprise
8.2 Historical and Forecast Data
8.3 Analysis by Enterprise
8.4 Small and Medium Enterprise Market by Regions
8.5 Large Enterprise Market by Regions
9 . GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS BY SERVICE
9.1 Overview by Service
9.2 Historical and Forecast Data
9.3 Analysis by Service
9.4 Professional Market by Regions
9.5 Managed Market by Regions
10 . GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS BY END-USER INDUSTRY
10.1 Overview by End-User Industry
10.2 Historical and Forecast Data
10.3 Analysis by End-User Industry
10.4 Telecom and IT Market by Regions
10.5 BFSI Market by Regions
10.6 Retail Market by Regions
10.7 Education Market by Regions
10.8 Manufacturing Market by Regions
10.9 Media and Entertainment Market by Regions
11 . GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS BY GEOGRAPHY
11.1. Regional Outlook
11.2. Introduction
11.3. North America
11.3.1. Overview, Historic and Forecast Data
11.3.2. North America By Segment
11.3.3. North America By Country
11.3.4. United State
11.3.5. Canada
11.3.6. Mexico
11.4. Europe
11.4.1. Overview, Historic and Forecast Data
11.4.2. Europe by Segment
11.4.3. Europe by Country
11.4.4. United Kingdom
11.4.5. France
11.4.6. Germany
11.4.7. Italy
11.4.8. Russia
11.4.9. Rest Of Europe
11.5. Asia Pacific
11.5.1. Overview, Historic and Forecast Data
11.5.2. Asia Pacific by Segment
11.5.3. Asia Pacific by Country
11.5.4. China
11.5.5. India
11.5.6. Japan
11.5.7. South Korea
11.5.8. Australia
11.5.9. Rest Of Asia Pacific
11.6. Latin America
11.6.1. Overview, Historic and Forecast Data
11.6.2. Latin America by Segment
11.6.3. Latin America by Country
11.6.4. Brazil
11.6.5. Argentina
11.6.6. Peru
11.6.7. Chile
11.6.8. Rest of Latin America
11.7. Middle East & Africa
11.7.1. Overview, Historic and Forecast Data
11.7.2. Middle East & Africa by Segment
11.7.3. Middle East & Africa by Country
11.7.4. Saudi Arabia
11.7.5. UAE
11.7.6. Israel
11.7.7. South Africa
11.7.8. Rest Of Middle East And Africa
12 . COMPETITIVE LANDSCAPE OF THE ENTERPRISE CONTENT MANAGEMENT COMPANIES
12.1. Enterprise Content Management Market Competition
12.2. Partnership/Collaboration/Agreement
12.3. Merger And Acquisitions
12.4. New Product Launch
12.5. Other Developments
13 . COMPANY PROFILES OF ENTERPRISE CONTENT MANAGEMENT INDUSTRY
13.1. Company Share Analysis
13.2. Market Concentration Rate
13.3. IBM Corporation
13.3.1. Company Overview
13.3.2. Financials
13.3.3. Products
13.3.4. Recent Developments
13.4. Microsoft Corporation
13.4.1. Company Overview
13.4.2. Financials
13.4.3. Products
13.4.4. Recent Developments
13.5. Open Text Corp.
13.5.1. Company Overview
13.5.2. Financials
13.5.3. Products
13.5.4. Recent Developments
13.6. Oracle Corporation
13.6.1. Company Overview
13.6.2. Financials
13.6.3. Products
13.6.4. Recent Developments
13.7. M-Files Inc.
13.7.1. Company Overview
13.7.2. Financials
13.7.3. Products
13.7.4. Recent Developments
13.8. Box Inc.
13.8.1. Company Overview
13.8.2. Financials
13.8.3. Products
13.8.4. Recent Developments
13.9. Adobe Inc.
13.9.1. Company Overview
13.9.2. Financials
13.9.3. Products
13.9.4. Recent Developments
13.10. Fajtisu Ltd.
13.10.1. Company Overview
13.10.2. Financials
13.10.3. Products
13.10.4. Recent Developments
13.11. Hyland Software Inc.
13.11.1. Company Overview
13.11.2. Financials
13.11.3. Products
13.11.4. Recent Developments
13.12. Laserfiche
13.12.1. Company Overview
13.12.2. Financials
13.12.3. Products
13.12.4. Recent Developments
*Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies
LIST OF TABLES
- Market Snapshot
- Drivers : Impact Analysis
- Restraints : Impact Analysis
- List of Raw Material
- List of Raw Material Manufactures
- List of Potential Buyers
- COVID-19 Impact Analysis by Production, Import, Export and Demand
- Pre V/S Post COVID-19
- Estimated Impact Of The Coronavirus (Covid-19) Epidemic
- COVID-19: Micro and Macro Factor Analysis
- Analysis by Type (USD MN)
- Content Management Market by Geography (USD MN)
- Case Management Market by Geography (USD MN)
- Workflow Management Market by Geography (USD MN)
- Record Management Market by Geography (USD MN)
- Digital Asset Management Market by Geography (USD MN)
- Other Market by Geography (USD MN)
- Analysis Market by Deployment (USD MN)
- On-Premise Market by Geography (USD MN)
- Cloud Market by Geography (USD MN)
- Analysis by Enterprise (USD MN)
- Small and Medium Enterprise Market by Geography (USD MN)
- Large Enterprise Market by Geography (USD MN)
- Analysis by Service (USD MN)
- Professional Market by Geography (USD MN)
- Managed Market by Geography (USD MN)
- Analysis by End-User Industry (USD MN)
- Telecom and IT Market by Geography (USD MN)
- BFSI Market by Geography (USD MN)
- Retail Market by Geography (USD MN)
- Education Market by Geography (USD MN)
- Manufacturing Market by Geography (USD MN)
- Media and Entertainment Market by Geography (USD MN)
- Government Market by Geography (USD MN)
- Healthcare Market by Geography (USD MN)
- Other Market by Geography (USD MN)
- 60 Market by Geography (USD MN)
- 61 Market by Geography (USD MN)
- Global Enterprise Content Management Market by Geography (USD MN)
- North America Market Analysis (USD MN)
- United State Market Analysis (USD MN)
- Canada Market Analysis (USD MN)
- Mexico Market Analysis (USD MN)
- Europe Market Analysis (USD MN)
- Europe Market Estimate by Country (USD MN)
- United Kingdom Market Analysis (USD MN)
- France Market Analysis (USD MN)
- Germany Market Analysis (USD MN)
- Italy Market Analysis (USD MN)
- Russia Market Analysis (USD MN)
- Spain Market Analysis (USD MN)
- Rest of Europe Market Analysis (USD MN)
- Asia Pacific Market Analysis (USD MN)
- China Market Analysis (USD MN)
- Japan Market Analysis (USD MN)
- India Market Analysis (USD MN)
- South Korea Market Analysis (USD MN)
- Australia Market Analysis (USD MN)
- Rest of Asia Pacific Market Analysis (USD MN)
- Latin America Market Analysis (USD MN)
- Brazil Market Analysis (USD MN)
- Argentina Market Analysis (USD MN)
- Peru Market Analysis (USD MN)
- Chile Market Analysis (USD MN)
- Rest of Latin America Market Analysis (USD MN)
- Middle East & Africa Market Analysis (USD MN)
- Saudi Arabia Market Analysis (USD MN)
- UAE Market Analysis (USD MN)
- Israel Market Analysis (USD MN)
- South Africa Market Analysis (USD MN)
- Rest of Middle East and Africa Market Analysis (USD MN)
- Partnership/Collaboration/Agreement
- Mergers And Acquisiton
LIST OF FIGURES
- Research Scope of Enterprise Content Management Report
- Market Research Process
- Market Research Methodology
- Global Enterprise Content Management Market Size, by Region (USD MN)
- Porters Five Forces Analysis
- Market Attractiveness Analysis by Type
- Market Attractiveness Analysis by Deployment
- Market Attractiveness Analysis by Enterprise
- Market Attractiveness Analysis by Service
- Market Attractiveness Analysis by End-User Industry
- Market Attractiveness Analysis by Region
- Value Chain Analysis
- Global Market Analysis by Type (USD MN)
- Content Management Market by Geography (USD MN)
- Case Management Market by Geography (USD MN)
- Workflow Management Market by Geography (USD MN)
- Record Management Market by Geography (USD MN)
- Digital Asset Management Market by Geography (USD MN)
- Other Market by Geography (USD MN)
- Global Market Analysis by Deployment (USD MN)
- On-Premise Market by Geography (USD MN)
- Cloud Market by Geography (USD MN)
- Global Market Analysis by Enterprise (USD MN)
- Small and Medium Enterprise Market by Geography (USD MN)
- Large Enterprise Market by Geography (USD MN)
- Global Market Analysis by Service (USD MN)
- Professional Market by Geography (USD MN)
- Managed Market by Geography (USD MN)
- Global Market Analysis by End-User Industry (USD MN)
- Telecom and IT Market by Geography (USD MN)
- BFSI Market by Geography (USD MN)
- Retail Market by Geography (USD MN)
- Education Market by Geography (USD MN)
- Manufacturing Market by Geography (USD MN)
- Media and Entertainment Market by Geography (USD MN)
- Government Market by Geography (USD MN)
- Healthcare Market by Geography (USD MN)
- Other Market by Geography (USD MN)
- Global Market by Revenue
- North America Market by Revenue
- Europe Market by Revenue
- Asia Pacific Market by Revenue
- Latin America Market by Revenue
- Middle East & Africa Market by Revenue
- Recent Development in Industry
- Company Market Share Analysis
* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.