The global demand for Digital Experience Platform Market is presumed to reach the market size of nearly USD XX MN by 2028 from USD XX MN in 2021 with a CAGR of XX% under the study period 2022 - 2028.
Digital experience platform refers to the set of technologies used to meet the needs of companies undergoing digital transformation and providing better customer experiences. It includes enabling the composition, management, delivery and optimization of contextualized digital experiences with multi experience customer journeys. Some of the examples of digital experience platforms include SAP Hybris, Salesforce Commerce Cloud, and Magento Commerce Cloud. It provides end-to-end touchpoint optimization and customized experience across digital channels.They are applicable to business-to-consumer,business-to-business and business-to-employee use cases. It allows organizations to focus and accelerate digital transformation initiatives. It Increases operational effectiveness and boost productivity.
Market Dynamics
The key factor driving the demand for the Digital experience platform market is the increasing amount of website and mobile app information.The increase in the deployment of cloud-based solutions across various enterprises are fostering the demand for this market. Rising concentration on providing customer-centred apps to offer customer satisfaction and a growing need to regulate and decrease capital spending and operational spending are boosting the demand for this market. In addition, growing inclination of organizations to deliver customized, and streamlined client experience and engagement across various marketing channels are expected to create lucrative growth opportunities for this market in the upcoming years. Furthermore, the growing adoption rate of self-service and interactive kiosks for financial services including internet banking, and mobile banking is fostering the demand for this market.
The research report covers Porter’s Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry’s structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of digital experience platform. The growth and trends of digital experience platform industry provide a holistic approach to this study.
Market Segmentation
This section of the digital experience platform market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.
By Component
- Platform
- Services
- Professional Services
- Managed Services
By Vertical
- Retail
- BFSI
- Travel & Hospitality
- IT & Telecom
- Healthcare
- Manufacturing
- Media And Entertainment
- Public Sector
- Others (Education, Transportation & Logistics, And Utilities)
By Component
Regional Analysis
This section covers the regional outlook, which accentuates current and future demand for the Digital Experience Platform market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.
Global Digital Experience Platform Market Share by Region (Representative Graph)

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the digital experience platform market include Adobe Systems (US), Oracle (US), SAP (Germany), IBM (US), Microsoft (US), Salesforce (US), OpenText (Canada), SDL (UK), Sitecore (US), Acquia (US), Jahia (Switzerland), Episerver (US), Squiz (Australia), BloomReach (US), Liferay (US), Kentico (Czech Republic), and censhare (Germany). This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.
METHODOLOGY:
This market research report has been produced by gathering information based on primary and secondary research. Secondary research has been done using various sources, including (but not limited to) Company Websites, Paid Data Sources, Technical Journals, Financial Reports, SEC Filings, and other different industry publications. Additionally, our team conducts extensive primary research with key industry participants to gather first-hand data. The data is then analyzed and validated by industry experts.
In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.
Frequently Asked Questions (FAQs) about this Report
b. For the year 2021, the global market size for Digital Experience Platform was valued at USD 10.48 Billion.
b. The global Digital Experience Platform market growth is estimated to be close to 14.5% between 2023 and 2028.
b. In the global Digital Experience Platform market, North America holds the largest market share.
b. The Global Digital Experience Platform is segmented by Component, Platform, Services, Professional Services, Managed Services, by Vertical, Retail, BFSI, Travel & Hospitality, IT & Telecom, Healthcare, Manufacturing, Media and Entertainment, Public Sector, Others (Education, Transportation & Logistics, and Utilities), by Component, Cloud, On-premises.
b. The leading players in the Global Digital Experience Platform Market are Adobe Systems (US), Oracle (US), SAP (Germany), IBM (US), Microsoft (US), Salesforce (US), OpenText (Canada), SDL (UK), Sitecore (US), Acquia (US), Jahia (Switzerland), Episerver (US), Squiz (Australia), BloomReach (US), Liferay (US), Kentico (Czech Republic), and censhare (Germany).
1 . PREFACE
1.1. Report Description
1.1.1. Objective
1.1.2. Target Audience
1.1.3. Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
1.3.1. Market Research Process
1.3.2. Market Research Methodology
2 . EXECUTIVE SUMMARY
2.1. Highlights of Market
2.2. Global Market Snapshot
3 . DIGITAL EXPERIENCE PLATFORM – INDUSTRY ANALYSIS
3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter’s Five Force Analysis
3.7. Market Attractiveness Analysis
3.7.1 Market Attractiveness Analysis By Component
3.7.2 Market Attractiveness Analysis By Vertical
3.7.3 Market Attractiveness Analysis By Component
3.7.4 Market Attractiveness Analysis By Region
4 . VALUE CHAIN ANALYSIS
4.1. Value Chain Analysis
4.2. Raw Material Analysis
4.2.1. List of Raw Materials
4.2.2. Raw Material Manufactures List
4.2.3. Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
4.4.1. Direct Marketing
4.4.2. Indirect Marketing
4.4.3. Marketing Channel Development Trend
5 . IMPACT ANALYSIS OF COVID-19 OUTBREAK
5.1. Impact Analysis of Covid-19 Outbreak
5.1.1. Direct Impact on Production
5.1.2. Supply Chain and Market Disruption
5.1.3. Financial Impact on Firms and Financial Markets
5.2. COVID-19 Impact Analysis by Production, Import, Export and Demand
5.3. Market: Pre V/S Post COVID-19
5.4. Estimated Impact of the Coronavirus (COVID-19) Epidemic
5.5. COVID-19: Micro and Macro Factor Analysis
6 . GLOBAL DIGITAL EXPERIENCE PLATFORM MARKET ANALYSIS BY COMPONENT
6.1 Overview by Component
6.2 Historical and Forecast Data
6.3 Analysis by Component
6.4 Platform Historic and Forecast Sales by Regions
6.5 Services Historic and Forecast Sales by Regions
6.6 Professional Services Historic and Forecast Sales by Regions
6.7 Managed Services Historic and Forecast Sales by Regions
7 . GLOBAL DIGITAL EXPERIENCE PLATFORM MARKET ANALYSIS BY VERTICAL
7.1 Overview by Vertical
7.2 Historical and Forecast Data
7.3 Analysis by Vertical
7.4 Retail Historic and Forecast Sales by Regions
7.5 BFSI Historic and Forecast Sales by Regions
7.6 Travel & Hospitality Historic and Forecast Sales by Regions
7.7 IT & Telecom Historic and Forecast Sales by Regions
7.8 Healthcare Historic and Forecast Sales by Regions
7.9 Manufacturing Historic and Forecast Sales by Regions
7.10. Media And Entertainment Historic and Forecast Sales by Regions
7.11 Public Sector Historic and Forecast Sales by Regions
7.12 Others (Education, Transportation & Logistics, And Utilities) Historic and Forecast Sales by Regions
8 . GLOBAL DIGITAL EXPERIENCE PLATFORM MARKET SALES ANALYSIS BY COMPONENT
8.1 Overview by Component
8.2 Historical and Forecast Data
8.3 Analysis by Component
8.4 Cloud Historic and Forecast Sales by Regions
8.5 On-premises Historic and Forecast Sales by Regions
9 . GLOBAL DIGITAL EXPERIENCE PLATFORM MARKET SALES ANALYSIS BY GEOGRAPHY
9.1. Regional Outlook Sales Analysis
9.2. Introduction Sales Analysis
9.3. North America Sales Analysis
9.3.1. Overview, Historic and Forecast Sales Analysis
9.3.2. North America By Segment Sales Analysis
9.3.3. North America By Country Sales Analysis
9.3.4. United State Sales Analysis
9.3.5. Canada Sales Analysis
9.3.6. Mexico Sales Analysis
9.4. Europe Sales Analysis
9.4.1. Overview, Historic and Forecast Sales Analysis
9.4.2. Europe by Segment Sales Analysis
9.4.3. Europe by Country Sales Analysis
9.4.4. United Kingdom Sales Analysis
9.4.5. France Sales Analysis
9.4.6. Germany Sales Analysis
9.4.7. Italy Sales Analysis
9.4.8. Russia Sales Analysis
9.4.9. Rest Of Europe Sales Analysis
9.5. Asia Pacific Sales Analysis
9.5.1. Overview, Historic and Forecast Sales Analysis
9.5.2. Asia Pacific by Segment Sales Analysis
9.5.3. Asia Pacific by Country Sales Analysis
9.5.4. China Sales Analysis
9.5.5. India Sales Analysis
9.5.6. Japan Sales Analysis
9.5.7. South Korea Sales Analysis
9.5.8. Australia Sales Analysis
9.5.9. Rest Of Asia Pacific Sales Analysis
9.6. Latin America Sales Analysis
9.6.1. Overview, Historic and Forecast Sales Analysis
9.6.2. Latin America by Segment Sales Analysis
9.6.3. Latin America by Country Sales Analysis
9.6.4. Brazil Sales Analysis
9.6.5. Argentina Sales Analysis
9.6.6. Peru Sales Analysis
9.6.7. Chile Sales Analysis
9.6.8. Rest of Latin America Sales Analysis
9.7. Middle East & Africa Sales Analysis
9.7.1. Overview, Historic and Forecast Sales Analysis
9.7.2. Middle East & Africa by Segment Sales Analysis
9.7.3. Middle East & Africa by Country Sales Analysis
9.7.4. Saudi Arabia Sales Analysis
9.7.5. UAE Sales Analysis
9.7.6. Israel Sales Analysis
9.7.7. South Africa Sales Analysis
9.7.8. Rest Of Middle East And Africa Sales Analysis
10 . COMPETITIVE LANDSCAPE OF THE DIGITAL EXPERIENCE PLATFORM COMPANIES
10.1. Digital Experience Platform Market Competition
10.2. Partnership/Collaboration/Agreement
10.3. Merger And Acquisitions
10.4. New Product Launch
10.5. Other Developments
11 . COMPANY PROFILES OF DIGITAL EXPERIENCE PLATFORM INDUSTRY
11.1. Top 10 Company Share Analysis
11.2. Market Concentration Rate
11.3. Adobe Systems (US)
11.3.1. Company Overview
11.3.2. Company Revenue
11.3.3. Products
11.3.4. Recent Developments
11.4. Oracle (US)
11.4.1. Company Overview
11.4.2. Company Revenue
11.4.3. Products
11.4.4. Recent Developments
11.5. SAP (Germany)
11.5.1. Company Overview
11.5.2. Company Revenue
11.5.3. Products
11.5.4. Recent Developments
11.6. IBM (US)
11.6.1. Company Overview
11.6.2. Company Revenue
11.6.3. Products
11.6.4. Recent Developments
11.7. Microsoft (US)
11.7.1. Company Overview
11.7.2. Company Revenue
11.7.3. Products
11.7.4. Recent Developments
11.8. Salesforce (US)
11.8.1. Company Overview
11.8.2. Company Revenue
11.8.3. Products
11.8.4. Recent Developments
11.9. OpenText (Canada)
11.9.1. Company Overview
11.9.2. Company Revenue
11.9.3. Products
11.9.4. Recent Developments
11.10. SDL (UK)
11.10.1. Company Overview
11.10.2. Company Revenue
11.10.3. Products
11.10.4. Recent Developments
11.11. Sitecore (US)
11.11.1. Company Overview
11.11.2. Company Revenue
11.11.3. Products
11.11.4. Recent Developments
11.12. Acquia (US)
11.12.1. Company Overview
11.12.2. Company Revenue
11.12.3. Products
11.12.4. Recent Developments
11.13. Jahia (Switzerland)
11.13.1. Company Overview
11.13.2. Company Revenue
11.13.3. Products
11.13.4. Recent Developments
11.14. Episerver (US)
11.14.1. Company Overview
11.14.2. Company Revenue
11.14.3. Products
11.14.4. Recent Developments
11.15. Squiz (Australia)
11.15.1. Company Overview
11.15.2. Company Revenue
11.15.3. Products
11.15.4. Recent Developments
11.16. BloomReach (US)
11.16.1. Company Overview
11.16.2. Company Revenue
11.16.3. Products
11.16.4. Recent Developments
11.17. Liferay (US)
11.17.1. Company Overview
11.17.2. Company Revenue
11.17.3. Products
11.17.4. Recent Developments
11.18. Kentico (Czech Republic)
11.18.1. Company Overview
11.18.2. Company Revenue
11.18.3. Products
11.18.4. Recent Developments
11.19. censhare (Germany)
11.19.1. Company Overview
11.19.2. Company Revenue
11.19.3. Products
11.19.4. Recent Developments
*Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies
LIST OF TABLES
- Market Snapshot
- Drivers : Impact Analysis
- Restraints : Impact Analysis
- List of Raw Material
- List of Raw Material Manufactures
- List of Potential Buyers
- COVID-19 Impact Analysis by Production, Import, Export and Demand
- Pre V/S Post COVID-19
- Estimated Impact Of The Coronavirus (Covid-19) Epidemic
- COVID-19: Micro and Macro Factor Analysis
- Analysis by Component (USD MN)
- Platform Market Sales by Geography (USD MN)
- Services Market Sales by Geography (USD MN)
- Professional Services Market Sales by Geography (USD MN)
- Managed Services Market Sales by Geography (USD MN)
- Analysis Market by Vertical (USD MN)
- Retail Market Sales by Geography (USD MN)
- BFSI Market Sales by Geography (USD MN)
- Travel & Hospitality Market Sales by Geography (USD MN)
- IT & Telecom Market Sales by Geography (USD MN)
- Healthcare Market Sales by Geography (USD MN)
- Manufacturing Market Sales by Geography (USD MN)
- Media And Entertainment Market Sales by Geography (USD MN)
- Public Sector Market Sales by Geography (USD MN)
- Others (Education, Transportation & Logistics, And Utilities) Market Sales by Geography (USD MN)
- Analysis by Component (USD MN)
- Cloud Market Sales by Geography (USD MN)
- On-premises Market Sales by Geography (USD MN)
- Global Digital Experience Platform Market Sales by Geography (USD MN)
- North America Market Analysis (USD MN)
- United State Market Analysis (USD MN)
- Canada Market Analysis (USD MN)
- Mexico Market Analysis (USD MN)
- Europe Market Analysis (USD MN)
- Europe Market Estimate by Country (USD MN)
- United Kingdom Market Analysis (USD MN)
- France Market Analysis (USD MN)
- Germany Market Analysis (USD MN)
- Italy Market Analysis (USD MN)
- Russia Market Analysis (USD MN)
- Spain Market Analysis (USD MN)
- Rest of Europe Market Analysis (USD MN)
- Asia Pacific Market Analysis (USD MN)
- China Market Analysis (USD MN)
- Japan Market Analysis (USD MN)
- India Market Analysis (USD MN)
- South Korea Market Analysis (USD MN)
- Australia Market Analysis (USD MN)
- Rest of Asia Pacific Market Analysis (USD MN)
- Latin America Market Analysis (USD MN)
- Brazil Market Analysis (USD MN)
- Argentina Market Analysis (USD MN)
- Peru Market Analysis (USD MN)
- Chile Market Analysis (USD MN)
- Rest of Latin America Market Analysis (USD MN)
- Middle East & Africa Market Analysis (USD MN)
- Saudi Arabia Market Analysis (USD MN)
- UAE Market Analysis (USD MN)
- Israel Market Analysis (USD MN)
- South Africa Market Analysis (USD MN)
- Rest of Middle East and Africa Market Analysis (USD MN)
- Partnership/Collaboration/Agreement
- Mergers And Acquisition
LIST OF FIGURES
- Research Scope of Digital Experience Platform Report
- Market Research Process
- Market Research Methodology
- Global Digital Experience Platform Market Size, by Region (USD MN)
- Porters Five Forces Analysis
- Market Attractiveness Analysis by Component
- Market Attractiveness Analysis by Vertical
- Market Attractiveness Analysis by Component
- Market Attractiveness Analysis by Region
- Value Chain Analysis
- Global Market Analysis by Component (USD MN)
- Platform Market Sales by Geography (USD MN)
- Services Market Sales by Geography (USD MN)
- Professional Services Market Sales by Geography (USD MN)
- Managed Services Market Sales by Geography (USD MN)
- Global Market Analysis by Vertical (USD MN)
- Retail Market Sales by Geography (USD MN)
- BFSI Market Sales by Geography (USD MN)
- Travel & Hospitality Market Sales by Geography (USD MN)
- IT & Telecom Market Sales by Geography (USD MN)
- Healthcare Market Sales by Geography (USD MN)
- Manufacturing Market Sales by Geography (USD MN)
- Media And Entertainment Market Sales by Geography (USD MN)
- Public Sector Market Sales by Geography (USD MN)
- Others (Education, Transportation & Logistics, And Utilities) Market Sales by Geography (USD MN)
- Global Market Analysis by Component (USD MN)
- Cloud Market Sales by Geography (USD MN)
- On-premises Market Sales by Geography (USD MN)
- Global Market by Revenue
- North America Market by Revenue
- Europe Market by Revenue
- Asia Pacific Market by Revenue
- Latin America Market by Revenue
- Middle East & Africa Market by Revenue
- Recent Development in Industry
- Top Company Share Analysis
* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.