Global Cloud Communication Platform Market Report By Service (Training and Consulting, Support and Maintenance, Managed Service), By Organization Size (Small- and Medium-Sized Enterprises, Large Enterprises), By Vertical (Banking, Financial Services, and Insurance, Healthcare, Telecommunication and ITes, Government, Retail, Travel and Hospitality, Education, Manufacturing, Others) And By Regions - Industry Trends, Size, Share, Growth, Estimation and Forecast, 2021-2028

Name: Global Cloud Communication Platform Market Report
Brand: Value Market Research
SKU: ICT
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ID:VMR11210865

February 2022

Report Formats: Electronic (PDF), MS EXCEL

Description
Table Of Content

In accordance with this study, the Global Cloud Communication Platform Market value registered in 2021 was close to USD XX BN and is predicted to outstretch revenue by USD XX BN in 2028 with a CAGR of XX% during the period of 2022-2028.

Cloud communication platform is a cloud-based delivery model where voice, messages, and data are transferred in real time between two or more parties with the help of the internet by deploying application program interface (API). The cloud services provider act as primary data centers for enterprises and also offer customer’s access to cloud storage.

Market Dynamics

The increasing adoption of organizations towards cloud-based services for customer-centric solutions and services is escalating the growth of cloud communication market. In addition to this, rising usage of cloud computing services because of its cost-effectiveness is further pushing the market growth. On the flip side, high investment cost to set up cloud services along with security & privacy concerns hinders the market growth.

The report has been created by using crucial tools such as Porter’s Five Forces Model, Market Attractiveness Analysis and Value Chain analysis to help businesses around the globe navigate opportunities and challenges in the rapidly evolving marketplace with clarity. These tools also serve the detailed information of each application/product segment in the global market of cloud communication platform.

Market Segmentation

The study offers a decisive view of the global cloud communication platform market by segmenting it in terms of solution, service, organization size, and vertical. The report analyzes these subsets with respect to the regional segmentation. This research study will prepare marketers for the evolving needs of their customers.

By Solution

Unified Communication and Collaboration (UCC/UCaaS)
Web Real-Time Communication (WebRTC)
Interactive Voice Response (IVR)
Voice Over Internet Protocol (VoIP)
Application Programming Interface (API)
Reporting and Analytics

By Service

Training and Consulting
Support and Maintenance
Managed Service

By Organization Size

Small- and Medium-Sized Enterprises
Large Enterprises

By Vertical

Banking, Financial Services, and Insurance
Healthcare
Telecommunication and ITes
Government
Retail
Travel and Hospitality
Education
Manufacturing
Others

Regional Analysis

This section covers the cloud communication platform market for the regions North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Regional segmentation has been done based on the present and future trends in the global cloud communication platform market along with the individual application segment across all the prominent region.

Global Cloud Communication Platform Market Share by Region (Representative Graph)

This research report also includes profiles of major companies operating in the global market. Some of the prominent players operating in the global cloud communication platform market are 8x8, Inc., Avaya, Inc., Callfire, Cisco System, Inc., Netfortris, Inc., Nexmo, Inc., Plivo, Inc., Telestax, Inc., Twilio, Inc., and West IP Communications, Inc., and Others. This section cover profiling of major players in terms of important aspects such as company overview, financial overview, business strategy, and recent developments undertaken during the forecast horizon.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

1 . PREFACE
1.1. Report Description
1.1.1. Objective
1.1.2. Target Audience
1.1.3. Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
1.3.1. Market Research Process
1.3.2. Market Research Methodology

2 . EXECUTIVE SUMMARY
2.1. Highlights of Market
2.2. Global Market Snapshot

3 . CLOUD COMMUNICATION PLATFORM – INDUSTRY ANALYSIS
3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter’s Five Force Analysis
3.7. Market Attractiveness Analysis
3.7.1 Market Attractiveness Analysis By Solution
3.7.2 Market Attractiveness Analysis By Service
3.7.3 Market Attractiveness Analysis By Organization Size
3.7.4 Market Attractiveness Analysis By Vertical
3.7.5 Market Attractiveness Analysis By Region

4 . VALUE CHAIN ANALYSIS
4.1. Value Chain Analysis
4.2. Raw Material Analysis
4.2.1. List of Raw Materials
4.2.2. Raw Material Manufactures List
4.2.3. Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
4.4.1. Direct Marketing
4.4.2. Indirect Marketing
4.4.3. Marketing Channel Development Trend

5 . IMPACT ANALYSIS OF COVID-19 OUTBREAK
5.1. Impact Analysis of Covid-19 Outbreak
5.1.1. Direct Impact on Production
5.1.2. Supply Chain and Market Disruption
5.1.3. Financial Impact on Firms and Financial Markets
5.2. COVID-19 Impact Analysis by Production, Import, Export and Demand
5.3. Market: Pre V/S Post COVID-19
5.4. Estimated Impact of the Coronavirus (COVID-19) Epidemic
5.5. COVID-19: Micro and Macro Factor Analysis

6 . GLOBAL CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY SOLUTION
6.1 Overview by Solution
6.2 Historical and Forecast Data
6.3 Analysis by Solution
6.4 Unified Communication and Collaboration (UCC/UCaaS) Historic and Forecast Sales by Regions
6.5 Web Real-Time Communication (WebRTC) Historic and Forecast Sales by Regions
6.6 Interactive Voice Response (IVR) Historic and Forecast Sales by Regions
6.7 Voice Over Internet Protocol (VoIP) Historic and Forecast Sales by Regions
6.8 Application Programming Interface (API) Historic and Forecast Sales by Regions
6.9 Reporting and Analytics Historic and Forecast Sales by Regions

7 . GLOBAL CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY SERVICE
7.1 Overview by Service
7.2 Historical and Forecast Data
7.3 Analysis by Service
7.4 Training and Consulting Historic and Forecast Sales by Regions
7.5 Support and Maintenance Historic and Forecast Sales by Regions
7.6 Managed Service Historic and Forecast Sales by Regions

8 . GLOBAL CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY ORGANIZATION SIZE
8.1 Overview by Organization Size
8.2 Historical and Forecast Data
8.3 Analysis by Organization Size
8.4 Small- and Medium-Sized Enterprises Historic and Forecast Sales by Regions
8.5 Large Enterprises Historic and Forecast Sales by Regions

9 . GLOBAL CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY VERTICAL
9.1 Overview by Vertical
9.2 Historical and Forecast Data
9.3 Analysis by Vertical
9.4 Banking, Financial Services, and Insurance Historic and Forecast Sales by Regions
9.5 Healthcare Historic and Forecast Sales by Regions
9.6 Telecommunication and ITes Historic and Forecast Sales by Regions
9.7 Government Historic and Forecast Sales by Regions
9.8 Retail Historic and Forecast Sales by Regions
9.9 Travel and Hospitality Historic and Forecast Sales by Regions
9.10. Education Historic and Forecast Sales by Regions
9.11 Manufacturing Historic and Forecast Sales by Regions
9.12 Others Historic and Forecast Sales by Regions

10 . GLOBAL CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY GEOGRAPHY
10.1. Regional Outlook
10.2. Introduction
10.3. North America Sales Analysis
10.3.1. Overview, Historic and Forecast Sales Analysis
10.3.2. North America By Segment Sales Analysis
10.3.3. North America By Country Sales Analysis
10.3.4. United State Sales Analysis
10.3.5. Canada Sales Analysis
10.3.6. Mexico Sales Analysis
10.4. Europe Sales Analysis
10.4.1. Overview, Historic and Forecast Sales Analysis
10.4.2. Europe by Segment Sales Analysis
10.4.3. Europe by Country Sales Analysis
10.4.4. United Kingdom Sales Analysis
10.4.5. France Sales Analysis
10.4.6. Germany Sales Analysis
10.4.7. Italy Sales Analysis
10.4.8. Russia Sales Analysis
10.4.9. Rest Of Europe Sales Analysis
10.5. Asia Pacific Sales Analysis
10.5.1. Overview, Historic and Forecast Sales Analysis
10.5.2. Asia Pacific by Segment Sales Analysis
10.5.3. Asia Pacific by Country Sales Analysis
10.5.4. China Sales Analysis
10.5.5. India Sales Analysis
10.5.6. Japan Sales Analysis
10.5.7. South Korea Sales Analysis
10.5.8. Australia Sales Analysis
10.5.9. Rest Of Asia Pacific Sales Analysis
10.6. Latin America Sales Analysis
10.6.1. Overview, Historic and Forecast Sales Analysis
10.6.2. Latin America by Segment Sales Analysis
10.6.3. Latin America by Country Sales Analysis
10.6.4. Brazil Sales Analysis
10.6.5. Argentina Sales Analysis
10.6.6. Peru Sales Analysis
10.6.7. Chile Sales Analysis
10.6.8. Rest of Latin America Sales Analysis
10.7. Middle East & Africa Sales Analysis
10.7.1. Overview, Historic and Forecast Sales Analysis
10.7.2. Middle East & Africa by Segment Sales Analysis
10.7.3. Middle East & Africa by Country Sales Analysis
10.7.4. Saudi Arabia Sales Analysis
10.7.5. UAE Sales Analysis
10.7.6. Israel Sales Analysis
10.7.7. South Africa Sales Analysis
10.7.8. Rest Of Middle East And Africa Sales Analysis

11 . COMPETITIVE LANDSCAPE OF THE CLOUD COMMUNICATION PLATFORM COMPANIES
11.1. Cloud Communication Platform Market Competition
11.2. Partnership/Collaboration/Agreement
11.3. Merger And Acquisitions
11.4. New Product Launch
11.5. Other Developments

12 . COMPANY PROFILES OF CLOUD COMMUNICATION PLATFORM INDUSTRY
12.1. Top 10 Company Share Analysis
12.2. Market Concentration Rate
12.3. 8x8 Inc.
12.3.1. Company Overview
12.3.2. Company Revenue
12.3.3. Products
12.3.4. Recent Developments
12.4. Avaya Inc.
12.4.1. Company Overview
12.4.2. Company Revenue
12.4.3. Products
12.4.4. Recent Developments
12.5. Callfire
12.5.1. Company Overview
12.5.2. Company Revenue
12.5.3. Products
12.5.4. Recent Developments
12.6. Cisco System Inc.
12.6.1. Company Overview
12.6.2. Company Revenue
12.6.3. Products
12.6.4. Recent Developments
12.7. Netfortris Inc.
12.7.1. Company Overview
12.7.2. Company Revenue
12.7.3. Products
12.7.4. Recent Developments
12.8. Nexmo Inc.
12.8.1. Company Overview
12.8.2. Company Revenue
12.8.3. Products
12.8.4. Recent Developments
12.9. Plivo Inc.
12.9.1. Company Overview
12.9.2. Company Revenue
12.9.3. Products
12.9.4. Recent Developments
12.10. Telestax Inc.
12.10.1. Company Overview
12.10.2. Company Revenue
12.10.3. Products
12.10.4. Recent Developments
12.11. Twilio Inc.
12.11.1. Company Overview
12.11.2. Company Revenue
12.11.3. Products
12.11.4. Recent Developments
12.12. West IP Communications Inc.
12.12.1. Company Overview
12.12.2. Company Revenue
12.12.3. Products
12.12.4. Recent Developments

*Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies

LIST OF TABLES

LIST OF FIGURES

* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.

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Objectives of Study

Define and measure the global market
Volume or revenue forecast of the global market and its various sub-segments with respect to main geographies
Analyze and identify major market trends along with the factors driving or inhibiting the market growth
Study the company profiles of the major market players with their market share
Analyze competitive developments

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