Global Cloud Communication Platform Market Report By Solution (Unified Communication And Collaboration, Web Real-Time Communication, Interactive Voice Response, Voice Over Internet Protocol, Application Programming Interface, And Reporting And Analytics), Service (Training And Consulting, Support And Maintenance, And Managed Service), Organization Size (Small- And Medium-Sized Enterprises And Large Enterprises), Vertical (BSFI, Healthcare, Telecommunication And ITES, Government, Retail, Travel And Hospitality, Education, Manufacturing, And Others), And By Regions - Industry Trends, Size, Share
ID:VMR11210865
May 2019
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In accordance with this study, the Global Cloud Communication Platform Market value registered in 2018 was close to USD XXX BN and is predicted to outstretch revenue by USD XXX BN in 2025 with a CAGR of X.XX% during the period of 2019-2025.
 
Cloud communication platform is a cloud-based delivery model where voice, messages, and data are transferred in real time between two or more parties with the help of the internet by deploying application program interface (API). The cloud services provider act as primary data centers for enterprises and also offer customer’s access to cloud storage.
 
Market Dynamics
 
The increasing adoption of organizations towards cloud-based services for customer-centric solutions and services is escalating the growth of cloud communication market. In addition to this, rising usage of cloud computing services because of its cost-effectiveness is further pushing the market growth. On the flip side, high investment cost to set up cloud services along with security & privacy concerns hinders the market growth.
 
The report has been created by using crucial tools such as Porter’s Five Forces Model, Market Attractiveness Analysis and Value Chain analysis to help businesses around the globe navigate opportunities and challenges in the rapidly evolving marketplace with clarity. These tools also serve the detailed information of each application/product segment in the global market of cloud communication platform. 
 
Market Segmentation
 
The study offers a decisive view of the global cloud communication platform market by segmenting it in terms of solution, service, organization size, and vertical. The report analyzes these subsets with respect to the regional segmentation. This research study will prepare marketers for the evolving needs of their customers.
 
By Solution

  • Unified Communication and Collaboration (UCC/UCaaS)
  • Web Real-Time Communication (WebRTC)
  • Interactive Voice Response (IVR)
  • Voice Over Internet Protocol (VoIP)
  • Application Programming Interface (API)
  • Reporting and Analytics
 
By Service
  • Training and Consulting
  • Support and Maintenance
  • Managed Service
 
By Organization Size
  • Small- and Medium-Sized Enterprises
  • Large Enterprises
 
By Vertical
  • Banking, Financial Services, and Insurance
  • Healthcare
  • Telecommunication and ITes
  • Government
  • Retail
  • Travel and Hospitality
  • Education
  • Manufacturing
  • Others
 
Regional Analysis
 
This section covers the cloud communication platform market for the regions North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Regional segmentation has been done based on the present and future trends in the global cloud communication platform market along with the individual application segment across all the prominent region.
 
Europe Cloud Communication Platform Market By Revenue (USD MN)
 
Europe Cloud Communication Platform Market By Revenue
 
This research report also includes profiles of major companies operating in the global market. Some of the prominent players operating in the global cloud communication platform market are 8x8, Inc., Avaya, Inc., Callfire, Cisco System, Inc., Netfortris, Inc., Nexmo, Inc., Plivo, Inc., Telestax, Inc., Twilio, Inc., and West IP Communications, Inc., and Others. This section cover profiling of major players in terms of important aspects such as company overview, financial overview, business strategy, and recent developments undertaken during the forecast horizon.
 
 
METHODOLOGY:
 
The projections featured in the report have been derived by using primary and secondary research. Secondary research has been carried out by using various sources which include (but not limited to) Corporate Websites, Paid Data Sources, Technical Journals, Financial Reports, SEC Filings, and other different trade publications.
 
 
If specific information is required which is not currently within the scope of the report, it can be provided as a part of customization.

1. INTRODUCTION

  • Introduction To Cloud Communication Platform
  • Report Description
    • Objectives Of The Study
    • Assumptions
  • Research Scope
  • Research Methodology
    • Data Source
 
2. EXECUTIVE SUMMARY
  • Market Highlight
  • Global Cloud Communication Platform Market: Snapshot
 
3. MARKET ANALYSIS
  • Drivers
  • Restraints
  • Opportunities
  • Porter’s Five Forces Analysis
  • Value Chain Analysis
 
4. CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY SOLUTION
  • Cloud Communication Platform Market In Unified Communication and Collaboration (UCC/UCaaS)
  • Cloud Communication Platform Market In Web Real-Time Communication (WebRTC)
  • Cloud Communication Platform Market In Interactive Voice Response (IVR)
  • Cloud Communication Platform Market In Voice Over Internet Protocol (VoIP)
  • Cloud Communication Platform Market In Application Programming Interface (API)
  • Cloud Communication Platform Market In Reporting and Analytics
 
5. CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY SERVICE
  • Cloud Communication Platform Market In Training and Consulting
  • Cloud Communication Platform Market In Support and Maintenance
  • Cloud Communication Platform Market In Managed Service
 
6. CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY ORGANIZATION SIZE
  • Cloud Communication Platform Market In Small- and Medium-Sized Enterprises
  • Cloud Communication Platform Market In Large Enterprises
 
7. CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY VERTICAL
  • Cloud Communication Platform Market In Banking, Financial Services, and Insurance
  • Cloud Communication Platform Market In Healthcare
  • Cloud Communication Platform Market In Telecommunication and Ites
  • Cloud Communication Platform Market In Government
  • Cloud Communication Platform Market In Retail
  • Cloud Communication Platform Market In Travel and Hospitality
  • Cloud Communication Platform Market In Education
  • Cloud Communication Platform Market In Manufacturing
  • Cloud Communication Platform Market In Others
 
8. CLOUD COMMUNICATION PLATFORM MARKET ANALYSIS BY GEOGRAPHY
  • North America (NA)
    • North America Market Estimates
    • North America Market Estimates By Country
    • United States (U.S.) Market Estimates By Segments
    • Rest Of North America Market Estimates By Segments
  • Europe (EU)
    • Europe Market Estimates
    • Europe Market Estimates By Country
    • United Kingdom (UK) Market Estimates By Segments
    • Germany Market Estimates By Segments
    • France Market Estimates By Segments
    • Rest Of Europe Market Estimates By Segments
  • Asia Pacific (APAC)
    • Asia Pacific Market Estimates
    • Asia Pacific Market Estimates By Country  
    • China Market Estimates By Segments
    • Japan Market Estimates By Segments
    • India Market Estimates By Segments
    • Rest Of Asia Pacific Market Estimates By Segments  
  • Latin America (LA)   
    • Latin America Market Estimates
    • Latin America Market Estimates By Country
    • Brazil Market Estimates By Segments
    • Rest Of Latin America Market Estimates By Segments
  • Middle East And Africa (MEA)   
    • Middle East And Africa Market Estimates
    • Middle East And Africa Market Estimates By Country
    • Middle East Market Estimates By Segments
    • Africa Market Estimates By Segments
 
9. COMPETITIVE LANDSCAPE OF THE CLOUD COMMUNICATION PLATFORM COMPANIES
  • Market Competition
  • Partnerships/Collaborations/Agreements
  • Mergers And Acquisitions
  • New Product Launches
  • Other Developments
 
10. COMPANY PROFILES OF THE CLOUD COMMUNICATION PLATFORM INDUSTRY (Company Overview, Financial, Major Products & Recent Development)
  • 8x8, Inc.
  • Avaya, Inc.
  • Callfire
  • Cisco System, Inc.
  • Netfortris, Inc.
  • Nexmo, Inc.
  • Plivo, Inc.
  • Telestax, Inc.
  • Twilio, Inc.
  • West IP Communications, Inc.
  • Others
 
* Tentative TOC
 
LIST OF TABLES
 
Table 1.  Market Highlights Of Cloud Communication Platform
Table 2.  Global Cloud Communication Platform Market By Solution
Table 3.  Global Cloud Communication Platform Market By Service
Table 4.  Global Cloud Communication Platform Market By Organization Size
Table 5.  Global Cloud Communication Platform Market By Vertical
Table 6.  Global Cloud Communication Platform Market By Geography
Table 7.  North America Cloud Communication Platform Market
Table 8.  Europe Cloud Communication Platform Market
Table 9.  Asia Pacific Cloud Communication Platform Market
Table 10. Latin America Cloud Communication Platform Market
Table 11. Middle East And Africa Cloud Communication Platform Market 
Table 12. Partnership/Collaboration/Agreements
Table 13. Mergers And Acquisitions
Table 14. New Product Development
Table 15. Other Developments
  
LIST OF FIGURES
 
Fig. 1.     Market Segmentation Of Cloud Communication Platform Market 
Fig. 2.     Top-Down Approach   
Fig. 3.     Bottom-Up Approach   
Fig. 4.     Market Highlights Of Cloud Communication Platform
Fig. 5.     Porter’s Five Forces Analysis
Fig. 6.     Value Chain Analysis
Fig. 7.     Global Cloud Communication Platform Market By Solution
Fig. 8.     Global Cloud Communication Platform Market By Service
Fig. 9.     Global Cloud Communication Platform Market By Organization Size
Fig. 10.   Global Cloud Communication Platform Market By Vertical
Fig. 11.   Global Cloud Communication Platform Market By Geography
Fig. 12.   North America Cloud Communication Platform Market
Fig. 13.   Europe Cloud Communication Platform Market
Fig. 14.   Asia Pacific Cloud Communication Platform Market
Fig. 15.   Latin America Cloud Communication Platform Market
Fig. 16.   Middle East And Africa Cloud Communication Platform Market
Fig. 17.   Market Share Of Cloud Communication Platform Companies
Fig. 18.   Recent Developments In Cloud Communication Platform Industry
 
 
* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.  

Objectives of Study

  • Define and measure the global market
  • Volume or revenue forecast of the global market and its various sub-segments with respect to main geographies
  • Analyze and identify major market trends along with the factors driving or inhibiting the market growth
  • Study the company profiles of the major market players with their market share
  • Analyze competitive developments

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