Global Cloud-Based ITSM Market Report By Service (Professional Services And Managed Services), Organization Size (Small And Medium Enterprises And Large Enterprises), Vertical (Banking, Financial Services, And Insurance, Telecom And IT, Healthcare And Life Sciences, Retail And Consumer Packaged Goods, Government And Public Sector, Energy And Utilities, Travel And Hospitality, Manufacturing, Education And Others) And By Regions - Industry Trends, Size, Share, Growth, Estimation And Forecast, 2018-2025
ID:VMR11210904
May 2019
Report Formats:

The global demand for Cloud-Based ITSM Market is presumed to reach the valuation of nearly USD XX.X MN by 2025 from USD XX.X MN in 2018 with a CAGR of X.XX% under the study period of 2019 - 2025.
 
In cloud-based ITSM, ITSM is the abbreviation for Information Technology Service Management. Cloud-based technologies and services are used by organizations for accessing data and resources from varied locations among others. Cloud-based ITSM also provides transparency to value-added services and satisfy business needs by ensuring high-quality solutions. It’s a new way to offer IT and business services without on-premises deployment and sequentially reduce setup cost. It also helps in the maintenance and management of backend infrastructure.  
 
Market Dynamics
 
The widespread adoption of BYOD (Bring Your Own Device) policies and increasing mobile workforce is primarily driving the market growth. The advent of advanced technologies such as big data and IoT is again accelerating market growth. Benefits associated with cloud-based ITSM such as agile implementation, easy deployment, and subscription-based pricing is further fuelling the market growth. On the other hand, high network bandwidth requirements along with security and privacy concerns are expected to restrict the market growth. Whereas, the increasing adoption rate of cloud-based technologies coupled with the increasing demand for cloud-based ITSM solutions among the SMES is anticipated to augment demand over the forecast period.
 
The report covers Porter’s Five Forces Model, Market Attractiveness Analysis and Value Chain analysis. These tools help to get a clear picture of the industry’s structure and evaluate the competition attractiveness at a global level.
 
Additionally, these tools also give inclusive assessment of each application/product segment in the global market of cloud-based ITSM.
 
Market Segmentation
 
The entire cloud-based ITSM market has been sub-categorized into service, organization size, and vertical. The report provides an analysis of these subsets with respect to the geographical segmentation. This research study will keep marketer informed and helps to identify the target demographics for a product or service.
 
By Service

  • Professional Services
  • Managed Services
 
By Organization Size
  • Small And Medium Enterprises
  • Large Enterprises
 
By Vertical
  • Banking, Financial Services, And Insurance
  • Telecom And IT
  • Healthcare And Life Sciences
  • Retail And Consumer Packaged Goods
  • Government And Public Sector
  • Energy And Utilities
  • Travel And Hospitality
  • Manufacturing
  • Education
  • Others
 
Regional Analysis
 
This section covers regional segmentation which accentuates on current and future demand for cloud-based ITSM market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand for individual application segment across all the prominent regions.
 
Europe Cloud-Based ITSM Market By Revenue (USD MN)
 
Europe Cloud-Based ITSM Market By Revenue
 
The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the cloud-based ITSM market include BMC Software, Inc., CA Technologies, ServiceNow, Inc., Cherwell Software, LLC, Hewlett Packard Enterprise Company, Citrix Systems, Inc., Axios Systems PLC, IBM Corporation, Heat Software USA, Inc. and Hornbill Corporate Limited. This section includes a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.
 
 
METHODOLOGY:
 
This market research report has been produced by gathering information on the basis of primary and secondary research. Secondary research has been done by using various sources which include (but not limited to) Company Websites, Paid Data Sources,  Technical Journals, Financial Reports, SEC Filings, and other different industry publications.
 
If specific information is required which is not currently within the scope of the report, it can be provided as a part of customization.

1. INTRODUCTION

  • Introduction To Cloud-Based ITSM
  • Report Description
    • Objectives Of The Study
    • Assumptions
  • Research Scope
  • Research Methodology
    • Data Source
 
2. EXECUTIVE SUMMARY
  • Market Highlight
  • Global Cloud-Based ITSM Market: Snapshot
 
3. MARKET ANALYSIS
  • Drivers
  • Restraints
  • Opportunities
  • Porter’s Five Forces Analysis
  • Value Chain Analysis
 
4. CLOUD-BASED ITSM MARKET ANALYSIS BY SERVICE
  • Market In Professional Services
  • Market In Managed Services
 
5. CLOUD-BASED ITSM MARKET ANALYSIS BY ORGANIZATION SIZE
  • Market In Small And Medium Enterprises
  • Market In Large Enterprises
 
6. CLOUD-BASED ITSM MARKET ANALYSIS BY VERTICAL
  • Market In Banking, Financial Services, And Insurance
  • Market In Telecom And IT
  • Market In Healthcare And Life Sciences
  • Market In Retail And Consumer Packaged Goods
  • Market In Government And Public Sector
  • Market In Energy And Utilities
  • Market In Travel And Hospitality
  • Market In Manufacturing
  • Market In Education
  • Market In Others
 
7. CLOUD-BASED ITSM MARKET ANALYSIS BY GEOGRAPHY
  • North America (NA)
    • North America Market Estimates
    • North America Market Estimates By Country
    • United States (U.S.) Market Estimates By Segments
    • Rest Of North America Market Estimates By Segments
  • Europe (EU)
    • Europe Market Estimates
    • Europe Market Estimates By Country
    • United Kingdom (UK) Market Estimates By Segments
    • Germany Market Estimates By Segments
    • France Market Estimates By Segments
    • Rest Of Europe Market Estimates By Segments
  • Asia Pacific (APAC)
    • Asia Pacific Market Estimates
    • Asia Pacific Market Estimates By Country  
    • China Market Estimates By Segments
    • Japan Market Estimates By Segments
    • India Market Estimates By Segments
    • Rest Of Asia Pacific Market Estimates By Segments  
  • Latin America (LA)   
    • Latin America Market Estimates
    • Latin America Market Estimates By Country
    • Brazil Market Estimates By Segments
    • Rest Of Latin America Market Estimates By Segments
  • Middle East And Africa (MEA)   
    • Middle East And Africa Market Estimates
    • Middle East And Africa Market Estimates By Country
    • Middle East Market Estimates By Segments
    • Africa Market Estimates By Segments
 
8. COMPETITIVE LANDSCAPE OF THE CLOUD-BASED ITSM COMPANIES
  • Market Competition
  • Partnerships/Collaborations/Agreements
  • Mergers And Acquisitions
  • New Product Launches
  • Other Developments
 
9. COMPANY PROFILES OF THE CLOUD-BASED ITSM INDUSTRY (Company Overview, Financial, Major Products & Recent Development)
  • BMC Software, Inc.
  • CA Technologies
  • ServiceNow, Inc.
  • Cherwell Software, LLC
  • Hewlett Packard Enterprise Company
  • Citrix Systems, Inc.
  • Axios Systems PLC
  • IBM Corporation
  • Heat Software USA, Inc.
  • Hornbill Corporate Limited
 
* Tentative TOC
 
LIST OF TABLES
 
Table 1.  Market Highlights Of Cloud-Based ITSM
Table 2.  Global Cloud-Based ITSM Market By Service
Table 3.  Global Cloud-Based ITSM Market By Organization Size
Table 4.  Global Cloud-Based ITSM Market By Vertical
Table 5.  Global Cloud-Based ITSM Market By Geography
Table 6.  North America Cloud-Based ITSM Market
Table 7.  Europe Cloud-Based ITSM Market
Table 8.  Asia Pacific Cloud-Based ITSM Market
Table 9.  Latin America Cloud-Based ITSM Market
Table 10. Middle East And Africa Cloud-Based ITSM Market 
Table 11. Partnership/Collaboration/Agreements
Table 12. Mergers And Acquisitions
Table 13. New Product Development
Table 14. Other Developments
  
LIST OF FIGURES
 
Fig. 1.     Market Segmentation Of Cloud-Based ITSM Market 
Fig. 2.     Top-Down Approach   
Fig. 3.     Bottom-Up Approach   
Fig. 4.     Market Highlights Of Cloud-Based ITSM
Fig. 5.     Porter’s Five Forces Analysis
Fig. 6.     Value Chain Analysis
Fig. 7.     Global Cloud-Based ITSM Market By Service
Fig. 8.     Global Cloud-Based ITSM Market By Organization Size
Fig. 9.     Global Cloud-Based ITSM Market By Vertical
Fig. 10.   Global Cloud-Based ITSM Market By Geography
Fig. 11.   North America Cloud-Based ITSM Market
Fig. 12.   Europe Cloud-Based ITSM Market
Fig. 13.   Asia Pacific Cloud-Based ITSM Market
Fig. 14.   Latin America Cloud-Based ITSM Market
Fig. 15.   Middle East And Africa Cloud-Based ITSM Market
Fig. 16.   Market Share Of Cloud-Based ITSM Companies
Fig. 17.   Recent Developments In Cloud-Based ITSM Industry
 
 
* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.  

Objectives of Study

  • Define and measure the global market
  • Volume or revenue forecast of the global market and its various sub-segments with respect to main geographies
  • Analyze and identify major market trends along with the factors driving or inhibiting the market growth
  • Study the company profiles of the major market players with their market share
  • Analyze competitive developments

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