Business Process Outsourcing Market Size, BPO Market

Global Business Process Outsourcing (BPO) Market Report By Type (HR, Procurement, F&A, Customer Care, Logistics, Sales & Marketing, Training, And Product Engineering), Application (BFSI, Manufacturing, Healthcare, Retail, Telecom, And Others) And By Regions - Industry Trends, Size, Share, Growth, Estimation And Forecast, 2019-2026

ID:VMR11210454

January 2020

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Description
Table Of Content

As per this study, the Global Business Process Outsourcing (BPO) Market was valued USD XX.X MN (by revenue) in 2019 and is anticipated to reach USD XX.X MN by 2026 with a CAGR of X.X%.

Business process outsourcing (BPO) is also known as information technology enabled services (ITES). It’s a business practice where one organization hires another for a particular task. In simple term, BPO is the outsourcing of specific business function to another organization for successful operation. Also, it is essential for enhancing speed and efficiency for the overall growth of the organization.

Market Dynamics

The increasing capacity of organization data is driving the adoption of BPO by the organizations. Rising expenditure on training and IT infrastructure and implementation is another factor fuelling market growth. In addition, the growing need for customer analytics, modernization of the business environment and cloud-based deployment are further boosting the market growth. On the other hand, risk involves with data privacy is the only major factor that can hinder the market growth to some extent.

This detailed market study is centered on the data obtained from multiple sources and is analyzed using numerous tools including porter’s five forces analysis, market attractiveness analysis and value chain analysis. These tools are employed to gain insights of the potential value of the market facilitating the business strategists with the latest growth opportunities. Additionally, these tools also provide a detailed analysis of each application/product segment in the global market of business process outsourcing (BPO).

Market Segmentation

The broad business process outsourcing (BPO) market has been sub-grouped into type and application. The report studies these subsets with respect to the geographical segmentation. The strategists can gain a detailed insight and devise appropriate strategies to target specific market. This detail will lead to a focused approach leading to identification of better opportunities.

By Type

By Application

Regional Analysis

Furthermore, the report comprises of the geographical segmentation which mainly focuses on current and forecast demand for business process outsourcing (BPO) in North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. The report further focuses on demand for individual application segments in all the regions.

Europe Business Process Outsourcing (BPO) Market By Revenue (USD MN)

The report also covers detailed competitive landscape including company profiles of key players operating in the global market. The key players in the business process outsourcing (BPO) market include Accenture, Aegis, Capgemini, Cognizant, EXL, Genpact, HP, IBM, Infosys, Minacs, Mu Sigma, NTT DATA(Dell), TCS, Tech Mahindra, Wipro, and WNS Global. An in-depth view of the competitive outlook includes future capacities, key mergers & acquisitions, financial overview, partnerships, collaborations, new product launches, new product developments and other developments with information in terms of H.Q.

METHODOLOGY:

A combination of primary and secondary research has been used to determine the market estimates and forecasts. Sources used for secondary research include (but not limited to) Paid Data Sources, Company Websites, Technical Journals, Annual Reports, SEC Filings and various other industry publications. Specific details on methodology used for this report can be provided on demand.

1 . PREFACE
       1.1. Report Description
           1.1.1. Objective
           1.1.2. Target Audience
           1.1.3. Unique Selling Proposition (USP) & offerings
       1.2. Research Scope
       1.3. Research Methodology
           1.3.1. Market Research Process
           1.3.2. Market Research Methodology

2 . EXECUTIVE SUMMARY
       2.1. Highlights of Business Process Outsourcing Market
       2.2. Global Business Process Outsourcing Market Snapshot

3 . BUSINESS PROCESS OUTSOURCING – INDUSTRY ANALYSIS
       3.1. Introduction
       3.2. Market Drivers of Business Process Outsourcing Market
       3.3. Market Restraints of Business Process Outsourcing Market
       3.4. Opportunities of Business Process Outsourcing Market
       3.5. Trends of Business Process Outsourcing Market
       3.6. Porter’s Five Force Analysis of Business Process Outsourcing Market
       3.7. Business Process Outsourcing Market Attractiveness Analysis
           3.7.1 Market Attractive Analysis by Type
           3.7.2 Market Attractive Analysis by Application
          3.7.3 Market Attractive Analysis by Region

4 . VALUE CHAIN ANALYSIS
       4.1. Business Process Outsourcing Value Chain Analysis
       4.2. Business Process Outsourcing Raw Material Analysis
           4.2.1. List of Raw Materials
           4.2.2. Business Process Outsourcing Raw Material Manufactures List
           4.2.3. Price Trend of Business Process Outsourcing Key Raw Materials
       4.3. List of Potential Buyers
       4.4. Marketing Channel
           4.4.1. Direct Marketing
           4.4.2. Indirect Marketing
           4.4.3. Marketing Channel Development Trend

5 . GLOBAL BUSINESS PROCESS OUTSOURCING MARKET ANALYSIS BY TYPE
       5.1 Overview by Type
       5.2 Global Business Process Outsourcing Market Analysis by Type
       5.3 Market Analysis of HR by Regions
       5.4 Market Analysis of Procurement by Regions
       5.5 Market Analysis of F&A by Regions
       5.6 Market Analysis of Customer Care by Regions
       5.7 Market Analysis of Logistics by Regions
      5.8 Market Analysis of Sales & Marketing by Regions
       5.9 Market Analysis of Training by Regions
       5.10. Market Analysis of Product Engineering by Regions

6 . GLOBAL BUSINESS PROCESS OUTSOURCING MARKET ANALYSIS BY APPLICATION
       6.1 Overview by Application
       6.2 Global Business Process Outsourcing Market Analysis by Application
       6.3 Market Analysis of BFSI by Regions
       6.4 Market Analysis of Manufacturing by Regions
       6.5 Market Analysis of Healthcare by Regions
       6.6 Market Analysis of Retail by Regions
       6.7 Market Analysis of Telecom by Regions
       6.8 Market Analysis of Others by Regions

7 . GLOBAL BUSINESS PROCESS OUTSOURCING MARKET ANALYSIS BY GEOGRAPHY
       7.1. Regional Outlook
       7.2. Introduction
       7.3. North America
           7.3.1. Overview
           7.3.2. North America Business Process Outsourcing Market Estimate by Market Segment
           7.3.3. North America Business Process Outsourcing Market Estimate by Country
           7.3.4. United State
           7.3.5. Rest of North America
       7.4. Europe
           7.4.1. Overview
           7.4.2. Europe Business Process Outsourcing Market Estimate by Market Segment
           7.4.3. Europe Business Process Outsourcing Market Estimate by Country
           7.4.4. United Kingdom
           7.4.5. France
           7.4.6. Germany
           7.4.7 Rest of Europe
       7.5. Asia Pacific
           7.5.1. Overview
           7.5.2. Asia Pacific Business Process Outsourcing Market Estimate by Market Segment
           7.5.3. Asia Pacific Business Process Outsourcing Market Estimate by Country
           7.5.4. China
           7.5.5. Japan
           7.5.6. India
           7.5.7. Rest of Asia Pacific
       7.6. Latin America
           7.6.1. Overview
           7.6.2. Latin America Business Process Outsourcing Market Estimate by Market Segment
           7.6.3. Latin America Business Process Outsourcing Market Estimate by Country
           7.6.4. Brazil
           7.6.5. Rest of Latin America
       7.7. Middle East & Africa
           7.7.1. Overview
           7.7.2. Middle East & Africa Business Process Outsourcing Market Estimate by Market Segment
           7.7.3. Middle East & Africa Business Process Outsourcing Market Estimate by Country
           7.7.4. Middle East
           7.7.5. Africa

8 . COMPETITIVE LANDSCAPE OF THE BUSINESS PROCESS OUTSOURCING COMPANIES
       8.1. Business Process Outsourcing Market Competition
       8.2. Partnership/Collaboration/Agreement
       8.3. Merger And Acquisitions
       8.4. New Product Launch
       8.5. Other Developments

9 . COMPANY PROFILES OF BUSINESS PROCESS OUTSOURCING INDUSTRY
       9.1. Company Share Analysis
       9.2. Market Concentration Rate
       9.3. Accenture
           9.3.1. Company Overview
           9.3.2. Financials
           9.3.3. Products
           9.3.4. Recent Developments
       9.4. Aegis
           9.4.1. Company Overview
           9.4.2. Financials
           9.4.3. Products
           9.4.4. Recent Developments
       9.5. Capgemini
           9.5.1. Company Overview
           9.5.2. Financials
           9.5.3. Products
           9.5.4. Recent Developments
       9.6. Cognizant
           9.6.1. Company Overview
           9.6.2. Financials
           9.6.3. Products
           9.6.4. Recent Developments
       9.7. EXL
           9.7.1. Company Overview
           9.7.2. Financials
           9.7.3. Products
           9.7.4. Recent Developments
       9.8. Genpact
           9.8.1. Company Overview
           9.8.2. Financials
           9.8.3. Products
           9.8.4. Recent Developments
       9.9. HP
           9.9.1. Company Overview
           9.9.2. Financials
           9.9.3. Products
           9.9.4. Recent Developments
       9.10. IBM
           9.10.1. Company Overview
           9.10.2. Financials
           9.10.3. Products
           9.10.4. Recent Developments
       9.11. Infosys
           9.11.1. Company Overview
           9.11.2. Financials
           9.11.3. Products
           9.11.4. Recent Developments
       9.12. Minacs
           9.12.1. Company Overview
           9.12.2. Financials
           9.12.3. Products
           9.12.4. Recent Developments
       9.13. Mu Sigma
           9.13.1. Company Overview
           9.13.2. Financials
           9.13.3. Products
           9.13.4. Recent Developments
       9.14. NTT DATA(Dell)
           9.14.1. Company Overview
           9.14.2. Financials
           9.14.3. Products
           9.14.4. Recent Developments
       9.15. TCS
           9.15.1. Company Overview
           9.15.2. Financials
           9.15.3. Products
           9.15.4. Recent Developments
       9.16. Tech Mahindra
           9.16.1. Company Overview
           9.16.2. Financials
           9.16.3. Products
           9.16.4. Recent Developments
       9.17. Wipro
           9.17.1. Company Overview
           9.17.2. Financials
           9.17.3. Products
           9.17.4. Recent Developments
       9.18. WNS Global
           9.18.1. Company Overview
           9.18.2. Financials
           9.18.3. Products
           9.18.4. Recent Developments

10. IMPACT ANALYSIS OF COVID-19 OUTBREAK
10.1. Impact Analysis of Covid-19 Outbreak on the Market
10.1.1. Direct Impact on Production
10.1.2. Supply Chain and Market Disruption
10.1.3. Financial Impact on Firms and Financial Markets
10.2. COVID-19 Impact Analysis by Production, Import, Export and Demand
10.3. Pre V/S Post COVID-19 Market
10.4. Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Market Size in 2020, by Scenario
10.5. COVID-19: Micro and Macro Factor Analysis on the Market

*Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies

LIST OF TABLES

LIST OF FIGURES

Research Scope of Business Process Outsourcing Report
Market Research Process
Market Research Methodology
Global Business Process Outsourcing Market Size, by Region (USD MN)
Porters Five Forces Analysis
Market Attractiveness Analysis by Type
Market Attractiveness Analysis by Application
Market Attractiveness Analysis by Region
Value Chain Analysis
Global Business Process Outsourcing Market Analysis by Type (USD MN)
Global Business Process Outsourcing Market Analysis in HR by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Procurement by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in F&A by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Customer Care by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Logistics by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Sales & Marketing by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Training by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Product Engineering by Geography (USD MN)
Global Business Process Outsourcing Market Analysis by Application (USD MN)
Global Business Process Outsourcing Market Analysis in BFSI by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Manufacturing by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Healthcare by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Retail by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Telecom by Geography (USD MN)
Global Business Process Outsourcing Market Analysis in Others by Geography (USD MN)
Latin America Business Process Outsourcing Market by Revenue
Middle East & Africa Business Process Outsourcing Market by Revenue
Recent Development in Business Process Outsourcing Industry
Company Market Share Analysis, 2019

* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.

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Objectives of Study

Define and measure the global market
Volume or revenue forecast of the global market and its various sub-segments with respect to main geographies
Analyze and identify major market trends along with the factors driving or inhibiting the market growth
Study the company profiles of the major market players with their market share
Analyze competitive developments

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ID:VMR11210454

January 2020

Report Formats:

Choose your Buying Option

Choose your Buying Option

Objectives of Study

Buy Chapters or Sections

Why Choose Us

Client First Policy

Excellent Quality

Robust After Sales Support

24/7 Email Support

Clients

Testimonials

Vincenzo Baydar – Head Planning, Leading Food Chain, US

Mia Tang, Director - Business Strategy, Steel Industry, Germany

Jo Chin, Owner of a Manufacturing Plant in Taiwan

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Need specific market information?

ID:VMR11210454

January 2020

Report Formats:

Choose your Buying Option

Choose your Buying Option

Objectives of Study

Buy Chapters or Sections

Why Choose Us

Client First Policy

Excellent Quality

Robust After Sales Support

24/7 Email Support

Clients

Testimonials

Vincenzo Baydar – Head Planning, Leading Food Chain, US

Mia Tang, Director - Business Strategy, Steel Industry, Germany

Jo Chin, Owner of a Manufacturing Plant in Taiwan

Key questions answered by the report

Need specific market information?

Important: Covid19 pandemic market impact