Global Business Process Outsourcing (BPO) Market Report By Type (HR, Procurement, F&A, Customer Care, Logistics, Sales & Marketing, Training, And Product Engineering), Application (BFSI, Manufacturing, Healthcare, Retail, Telecom, And Others) And By Regions - Industry Trends, Size, Share, Growth, Estimation And Forecast, 2018-2025
ID:VMR11210454
February 2019
Report Formats:

As per this study, the Global Business Process Outsourcing (BPO) Market was valued USD XX.X MN (by revenue) in 2018 and is anticipated to reach USD XX.X MN by 2025 with a CAGR of X.X%.

Business process outsourcing (BPO) is also known as information technology enabled services (ITES). It’s a business practice where one organization hires another for a particular task. In simple term, BPO is the outsourcing of specific business function to another organization for successful operation. Also, it is essential for enhancing speed and efficiency for the overall growth of the organization.
 
Market Dynamics
 
The increasing capacity of organization data is driving the adoption of BPO by the organizations. Rising expenditure on training and IT infrastructure and implementation is another factor fuelling market growth. In addition, the growing need for customer analytics, modernization of the business environment and cloud-based deployment are further boosting the market growth. On the other hand, risk involves with data privacy is the only major factor that can hinder the market growth to some extent.
 
This detailed market study is centered on the data obtained from multiple sources and is analyzed using numerous tools including porter’s five forces analysis, market attractiveness analysis and value chain analysis. These tools are employed to gain insights of the potential value of the market facilitating the business strategists with the latest growth opportunities. Additionally, these tools also provide a detailed analysis of each application/product segment in the global market of business process outsourcing (BPO).
 
Market Segmentation
 
The broad business process outsourcing (BPO) market has been sub-grouped into type and application. The report studies these subsets with respect to the geographical segmentation. The strategists can gain a detailed insight and devise appropriate strategies to target specific market. This detail will lead to a focused approach leading to identification of better opportunities.
 
By Type

  • HR
  • Procurement
  • F&A
  • Customer Care
  • Logistics
  • Sales & Marketing
  • Training
  • Product Engineering
 
By Application
  • BFSI
  • Manufacturing
  • Healthcare
  • Retail
  • Telecom
  • Others
 
Regional Analysis
 
Furthermore, the report comprises of the geographical segmentation which mainly focuses on current and forecast demand for business process outsourcing (BPO) in North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. The report further focuses on demand for individual application segments in all the regions.
 
Europe Business Process Outsourcing (BPO) Market By Revenue (USD MN)
 
Europe Business Process Outsourcing (BPO) Market By Revenue
 
The report also covers detailed competitive landscape including company profiles of key players operating in the global market. The key players in the business process outsourcing (BPO) market include Accenture, Aegis, Capgemini, Cognizant, EXL, Genpact, HP, IBM, Infosys, Minacs, Mu Sigma, NTT DATA(Dell), TCS, Tech Mahindra, Wipro, and WNS Global. An in-depth view of the competitive outlook includes future capacities, key mergers & acquisitions, financial overview, partnerships, collaborations, new product launches, new product developments and other developments with information in terms of H.Q.
 
 
METHODOLOGY:
 
A combination of primary and secondary research has been used to determine the market estimates and forecasts. Sources used for secondary research include (but not limited to) Paid Data Sources, Company Websites, Technical Journals, Annual Reports, SEC Filings and various other industry publications. Specific details on methodology used for this report can be provided on demand.

1. INTRODUCTION

  • Introduction To Business Process Outsourcing (BPO)
  • Report Description
    • Objectives Of The Study
    • Assumptions
  • Research Scope
  • Research Methodology
    • Data Source
 
2. EXECUTIVE SUMMARY
  • Market Highlight
  • Global Business Process Outsourcing (BPO) Market: Snapshot
 
3. MARKET ANALYSIS
  • Drivers
  • Restraints
  • Opportunities
  • Porter’s Five Forces Analysis
  • Value Chain Analysis
 
4. BUSINESS PROCESS OUTSOURCING (BPO) MARKET ANALYSIS BY TYPES
  • Market In HR
  • Market In Procurement
  • Market In F&A
  • Market In Customer Care
  • Market In Logistics
  • Market In Sales & Marketing
  • Market In Training
  • Market In Product Engineering
 
5. BUSINESS PROCESS OUTSOURCING (BPO) MARKET ANALYSIS BY APPLICATION
  • Market In BFSI
  • Market In Manufacturing
  • Market In Healthcare
  • Market In Retail
  • Market In Telecom
  • Market In Others
 
6. BUSINESS PROCESS OUTSOURCING (BPO) MARKET ANALYSIS BY GEOGRAPHY
  • North America (NA)
    • North America Market Estimates
    • North America Market Estimates By Country
    • United States (U.S.) Market Estimates By Segments
    • Rest Of North America Market Estimates By Segments
  • Europe (EU)
    • Europe Market Estimates
    • Europe Market Estimates By Country
    • United Kingdom (UK) Market Estimates By Segments
    • Germany Market Estimates By Segments
    • France Market Estimates By Segments
    • Rest Of Europe Market Estimates By Segments
  • Asia Pacific (APAC)
    • Asia Pacific Market Estimates
    • Asia Pacific Market Estimates By Country  
    • China Market Estimates By Segments
    • Japan Market Estimates By Segments
    • India Market Estimates By Segments
    • Rest Of Asia Pacific Market Estimates By Segments  
  • Latin America (LA)   
    • Latin America Market Estimates
    • Latin America Market Estimates By Country
    • Brazil Market Estimates By Segments
    • Rest Of Latin America Market Estimates By Segments
  • Middle East And Africa (MEA)   
    • Middle East And Africa Market Estimates
    • Middle East And Africa Market Estimates By Country
    • Middle East Market Estimates By Segments
    • Africa Market Estimates By Segments
 
7. COMPETITIVE LANDSCAPE OF THE BUSINESS PROCESS OUTSOURCING (BPO) COMPANIES
  • Market Competition
  • Partnerships/Collaborations/Agreements
  • Mergers And Acquisitions
  • New Product Launches
  • Other Developments
 
8. COMPANY PROFILES OF THE BUSINESS PROCESS OUTSOURCING (BPO) INDUSTRY (Company Overview, Financial, Major Products & Recent Development)
  • Accenture
  • Aegis
  • Capgemini
  • Cognizant
  • EXL
  • Genpact
  • HP
  • IBM
  • Infosys
  • Minacs
  • Mu Sigma
  • NTT DATA(Dell)
  • TCS
  • Tech Mahindra
  • Wipro
  • WNS Global
 
* Tentative TOC
 
LIST OF TABLES
 
Table 1.  Market Highlights Of Business Process Outsourcing (BPO)
Table 2.  Global Business Process Outsourcing (BPO) Market By Types
Table 3.  Global Business Process Outsourcing (BPO) Market By Application
Table 4.  Global Business Process Outsourcing (BPO) Market By Geography
Table 5.  North America Business Process Outsourcing (BPO) Market
Table 6.  Europe Business Process Outsourcing (BPO) Market
Table 7.  Asia Pacific Business Process Outsourcing (BPO) Market
Table 8.  Latin America Business Process Outsourcing (BPO) Market
Table 9.  Middle East And Africa Business Process Outsourcing (BPO) Market 
Table 10. Partnership/Collaboration/Agreements
Table 11. Mergers And Acquisitions
Table 12. New Product Development
Table 13. Other Developments
  
LIST OF FIGURES
 
Fig. 1.     Market Segmentation Of Business Process Outsourcing (BPO) Market 
Fig. 2.     Top-Down Approach   
Fig. 3.     Bottom-Up Approach   
Fig. 4.     Market Highlights Of Business Process Outsourcing (BPO)
Fig. 5.     Porter’s Five Forces Analysis
Fig. 6.     Value Chain Analysis
Fig. 7.     Global Business Process Outsourcing (BPO) Market By Types
Fig. 8.     Global Business Process Outsourcing (BPO) Market By Application
Fig. 9.     Global Business Process Outsourcing (BPO) Market By Geography
Fig. 10.   North America Business Process Outsourcing (BPO) Market
Fig. 11.   Europe Business Process Outsourcing (BPO) Market
Fig. 12.   Asia Pacific Business Process Outsourcing (BPO) Market
Fig. 13.   Latin America Business Process Outsourcing (BPO) Market
Fig. 14.   Middle East And Africa Business Process Outsourcing (BPO) Market
Fig. 15.   Market Share Of Business Process Outsourcing (BPO) Companies
Fig. 16.   Recent Developments In Business Process Outsourcing (BPO) Industry
 
 
* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.

Objectives of Study

  • Define and measure the global market
  • Volume or revenue forecast of the global market and its various sub-segments with respect to main geographies
  • Analyze and identify major market trends along with the factors driving or inhibiting the market growth
  • Study the company profiles of the major market players with their market share
  • Analyze competitive developments

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